Unapply pament received

Edgarley3
Edgarley3 Member Posts: 6 Novice Member Novice Member
in Accounts Hosted

Hi,

I accidently marked a payment received, how do I fix that?

thanks.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,277 Reckon Hall of Famer Reckon Hall of Famer

    Just find it and press Ctrl D to delete it. Is that all you want to do?

  • Edgarley3
    Edgarley3 Member Posts: 6 Novice Member Novice Member

    Hi,

    If I do so, then that amount will be added as credit on customer's account.

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,209 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @Edgarley3

    Kris is referring to deleting the Customer Payment not the Tax Invoice. This will remove the payment from the customer's account so will mean they won't have a credit 😊

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