Cant restore the backup in hosted

Zappy
Zappy Accredited Partner Posts: 5,402 Accredited Partner Accredited Partner
in Accounts Hosted

The live file is "read only"


Rav What is going on?


Kr

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,683 Reckon Community Manager Community Manager

    Hi @Zappy

    Not sure what's happening here so will need a bit more info to try and understand.

    Does the restore process actually complete and then after doing so the file doesn't allow new data to be added? When you say its read-only, what is actually happening in the file when you try to add new data? Are running into an error?


    Have you had a chat with support about this as yet?

  • Zappy
    Zappy Accredited Partner Posts: 5,402 Accredited Partner Accredited Partner

    I am trying to restore a backup in Hosted

    It wont allow it

    It says the hosted file is read only

    Rav, what's happening?

    Yes, I rang support

    Kr

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