Only one staff member has a 'Tax ready' and 'Not tax ready' on their my gov.

vanessariches75
vanessariches75 Member Posts: 2 Novice Member Novice Member

All the other staff worked until June 30 except this 1 employee finished in february.

The amounts are the same on both.

How do I remove the not tax ready?

Answers

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 596 Reckon Staff Reckon Staff

    Hello @vanessariches75,

    This is normally due to an employee's Employee Number or Tax File Number changing in the FY.

    Has there been any modifications done to their record during or after their employment/termination that would affect either of these details?

    If so, you will need to modify the employee back to their original state, then resubmit the EOFY. This should correct this issue.

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • vanessariches75
    vanessariches75 Member Posts: 2 Novice Member Novice Member

    No, neither of these things happened. I have checked many payslips sent and they all have the same employee number

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 596 Reckon Staff Reckon Staff

    Did this employee come in from another software package?

    Was there ever a second/duplicate record for this employee that they used in the past that was replaced?

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • Acctd4
    Acctd4 Accredited Partner Posts: 4,216 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited August 2023

    If there is an additional incorrect record that's unfinalised, the employee (or their tax agent) can disregard/remove this one from the employee's tax return prefill.