Reconciliation Problem

VanTyr
VanTyr Member Posts: 2 Novice Member Novice Member
in Personal Plus and Home & Business

Hi,

I am having a problem Reconciling, my ending balance and cleared balance match, I have a 0 Difference but when I go to reconcile I am getting the below error:- I am using Reckon Accounts Premier Edition 2022

"A difference of VT0 (the currency here in our Country) exists between the total of the marked items and the ending balance".

I have contact Reckon staff by phone and was told to do a Re-Build 3 times which has made no difference, have since emailed them twice but not reply to my emails

I f anyone can help me with fixing this problem?

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,534 Accredited Partner Accredited Partner

    You have posted this in the Home and Business it may pay you to repost it to the Business section.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • VanTyr
    VanTyr Member Posts: 2 Novice Member Novice Member

    Thanks for coming back to me. I have reported it to the business section but am not having any joy from them.

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,534 Accredited Partner Accredited Partner

    If you wish i can have a look later today, text me your contact details and i will call you.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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