How can a payroll summary be incorrect?
I have one employee who thinks her 2022/2023 payroll summary is incorrect. It is showing around $10,000 less than what she earned. How do I fix this please?
Best Answer
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Print out the payroll totals report and see how that compares to the payment summary. If it’s the same you can drill down and see the individual amounts to show her. But are you referring to the payment summaries in Reckon? If you have migrated to STP 2 the payment summaries are no longer correct. Has she got the income statement in her MyGov account- that’s the one she uses
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Answers
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Can you identify what the $ 10,000 refers to eg is it Salary Sacrifice, a Bonus, Allowance etc ?
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
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Thanks for your help. I have passed on your information to my employee.
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