Customised templates

I have set up an invoice template in Reckon with our company logo and details, but when another staffer logs into the file and tries to use it, the logo doesn't show. I have confirmed that they are using the correct template. Any suggestions please?

Best Answer

  • Kris_Williams
    Kris_Williams Member Posts: 4,110 Reckon Hall of Famer Reckon Hall of Famer
    Answer ✓

    I would customise the template under the other login and add the logo again

Answers

  • Laura Hart
    Laura Hart Member Posts: 8 Reckoner Reckoner

    Thanks Kris, I will get him to do that. I just don't understand why it is happening in one company file but not any of the others.

  • Kris_Williams
    Kris_Williams Member Posts: 4,110 Reckon Hall of Famer Reckon Hall of Famer

    I understand your frustration - tis the way of computers!

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