Multiple payments from Bank data

LifechangesT
LifechangesT Member Posts: 4 Novice Member Novice Member
in Reckon One

I know at present it is not possible to split payments from bank transactions, but is this something that is being worked on by Reckon? The majority of my payments are bulk payments and it seems to defeat the purpose of having my bank account linked a little, if I still have to enter them manually. Hope that makes sense.

Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 567 Reckon Staff Reckon Staff

    Hi @LifechangesT

    Could you please provide us with some additional details? When you mention split payments, are you referring to making payments across different bank accounts or within the same account with multiple entries?

    Is there a particular reason you regularly receive bulk payments for separate transactions?

    Have you tried using the Allocate Payment feature in Reckon One for split payments on bank transactions? You can find more information here:  Allocate Transactions - Reckon Help and Support Centre

    I hope this helps! Feel free to reach out if you have any further questions. Thank you!

    Regards

    Tanvi

    Tanvi.png
  • LifechangesT
    LifechangesT Member Posts: 4 Novice Member Novice Member

    I receive bulk payments from Medicare and a cpl of other organisations I have contracts with. They pay one total for all clients I have seen as one deposit into my bank account. For example bank deposit is $500 but at present I can only allocate this to one client, not the five that the payment is actually for. I invoice in my client program and have just been using the Receive Money and allocate receipt functions. Does that make more sense? Should I be doing something different?

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 567 Reckon Staff Reckon Staff

    Morning @LifechangesT

    Thank you for explaining.

    We apologize for any inconvenience. Currently, this is the only available method for making split payments.

    We encourage you to share your suggestion on Reckon Product Ideas, and we'll strive to implement it in the future to enhance customer experience. Thank you for your understanding!

    Regards

    Tanvi

    Tanvi.png

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