Hi,
How do I add a new payment method to the drop down list?
I have done several help searches.
Philippa
Hi @PCsforKids
We apologize for the inconvenience. After checking, we can confirm that, unfortunately, there is currently no "Direct Debit" option available, and it cannot be added at this time. However, you can select the "Other" option if the existing choices do not meet your needs.
We encourage you to submit your suggestion to Reckon Product Ideas, and we will strive to implement it in the future. Please feel free to reach out if you have any concerns or issues. Thank you!
Regards
Tanvi
Hi Philippa @PCsforKids
If you could please confirm where you are looking to add a Payment method in Reckon One? Thank you!
Hi Tanvi,
I would like "Direct Debit" or "Direct Payment" option for Payment Method on Payments to cater for when a payment is auto taken from bank account - the opposite of "Direct Deposit"
Hi PCsforKids,
Do you have bank accounts set up under Banking?
Best regard,
Karren
I do have bank accounts set up under Banking in Reckon One and to date have been using the Direct Deposit payment method which is ok for our purposes. I asked about Direct Debit as a nice to have to differentiate. I will add a Product Request.
Can I get you to hold off on creating a feature request just for a bit. We've got some changes coming to our ideas portal early next week so I don't want your feature request for this suggestion getting lost in the shuffle.
I'll keep you posted.
Don't miss announcements and important info for Reckon One.
Check out our Reckon One how-to videos for tips & tricks, and help with common tasks!
Got a cool idea or want a new feature in Reckon One? Click here to let us know!