Superannuation Batch Error

307723455594884259
307723455594884259 Member Posts: 13 Reckoner Reckoner
in Reckon One

Error reported during Q3 Super Batch validation process, error msg as below. however, AMP super fund is setup correctly and working at ATO clearing house. How do it fix this?

Screenshot 2025-04-17 at 10.59.51 pm.png Screenshot 2025-04-17 at 11.00.24 pm.png

Answers

  • Ageoftaxation
    Ageoftaxation Reckon Staff Posts: 19 Reckon Staff Reckon Staff

    Hi,
    Here are some steps to resolve the issue:

    1. Record the USI and ABN of the Superannuation fund provided by the employee.
    2. Visit https://www.amp.com.au/superannuation/abn-rse-sfn-usi-spin to verify the ABN and note the name of the product associated with the USI given by the employee.
    3. In Reckon payroll, go to Employees, select the employee, and check the Superannuation section to ensure the USI and its corresponding product are correctly selected (as noted in step 2).You may find that something is incorrectly entered or selected, which could be the source of the problem.
  • 307723455594884259
    307723455594884259 Member Posts: 13 Reckoner Reckoner

    Thanks! I have amended the super fund. Hope it will work next quarter.

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