Bank account selections on dashboard

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bmistry
bmistry Member Posts: 53 Reckoner Reckoner
edited May 9 in Reckon One

I have too many bank accounts showing on dashboard. To show only selected bank accounts, I am not able to select them as per instructions. Is there a problem with selection?

appreciate some tips

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Best Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,492 Reckon Community Manager Community Manager
    Answer ✓

    Thanks for that @bmistry

    It looks like we've got a little bug there that we need to address. I can replicate the same behaviour in my test book. Let me get this over to our dev team for further investigation and I'll keep you posted.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,492 Reckon Community Manager Community Manager
    Answer ✓

    Hi @bmistry

    Just closing the loop on this one. The latest Reckon One release (details here), included a fix for this issue. Your dashboard widgets should now be back to normal. Let us know if you still have any difficulties with this.

    Thanks so much for your patience.

    Cheers!

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,492 Reckon Community Manager Community Manager

    Hi @bmistry

    What's happening when you attempt to select specific bank accounts on the widget in the dashboard? Are you running into an error message? If so, what is it?

    Which browser are you using?

  • bmistry
    bmistry Member Posts: 53 Reckoner Reckoner

    While attempting to select accounts, no accounts are shown for selecting. They do not load on the screen for selection.

    I do not see any error message on screen.

    Using Google chrome browser.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,492 Reckon Community Manager Community Manager

    Thanks for that @bmistry

    Are you encountering a screen similar to the below screenshot when you attempt to modify the Bank Accounts widget?

    image.png
  • bmistry
    bmistry Member Posts: 53 Reckoner Reckoner

    not the same. I have attchached screen shot of screen in my Reckon One.

    image.png
  • bmistry
    bmistry Member Posts: 53 Reckoner Reckoner

    Thanks. I thought I am going crazy and unable to do simple layout adjustment,

  • bmistry
    bmistry Member Posts: 53 Reckoner Reckoner

    Just wondering when this bug will be fixed?

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,492 Reckon Community Manager Community Manager

    Hi @bmistry

    Apologies for the delay with this one, I was hoping the team would have been able to squeeze this one into the next release coming early next week but unfortunately, it hasn't quite made it and will follow in the next release after. I'll keep you posted on when this happens.

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