Amending payrun with inactive employee

468226
468226 Member Posts: 3 Novice Member Novice Member
edited June 9 in Reckon Accounts (Desktop)

Hi there,

On the previous pay run an inactive employee was processed. I am wondering how i can amend this before I process the next pay run please?

Rachel

Best Answer

  • 468226
    468226 Member Posts: 3 Novice Member Novice Member
    Answer βœ“

    Thank you, Shaz and Kris.

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,164 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Welcome to the Community @468226 !

    If the pay was created & shouldn't have been, delete the Paycheque in your Reckon Accounts software then generate & submit a STP Full File Replacement (FFR) for that specific pay run:

    image.png

    When you upload the FFR submission, it's the same Report Type as a standard pay event :

    image.png

    😊

    Shaz Hughes.png

    Email | Website | Google Reviews | Facebook Reviews

  • 468226
    468226 Member Posts: 3 Novice Member Novice Member

    Hi thank you for your reply.

    Everything else in the pay run was right except the one employee. Am i able to update a previous completed ATO submission at all?

  • Kris_Williams
    Kris_Williams Member Posts: 4,222 Reckon Hall of Famer Reckon Hall of Famer

    yes that is what Shaz has instructed you to do

  • Tonya2020
    Tonya2020 Member Posts: 25 Reckoner Reckoner
    edited November 5

    I am trying to process a pay run for an employee and it keeps telling me that they are inactive. Can you help please? I can’t process their pay run

  • Kris_Williams
    Kris_Williams Member Posts: 4,222 Reckon Hall of Famer Reckon Hall of Famer

    Go to your employee centre and see if that employee has an x in front of it - if so right click on it and select make active

  • Tonya2020
    Tonya2020 Member Posts: 25 Reckoner Reckoner

    hi Kris there is nothing beside the employee and nothing has changed since the last time I did a pay run for them

  • Kris_Williams
    Kris_Williams Member Posts: 4,222 Reckon Hall of Famer Reckon Hall of Famer

    That sounds odd, I would make the employee inactive and then make them active again for a start

  • Tonya2020
    Tonya2020 Member Posts: 25 Reckoner Reckoner
    edited November 5

    I will try that next. Here is what comes up when I try to proceed

    image.png
  • Kris_Williams
    Kris_Williams Member Posts: 4,222 Reckon Hall of Famer Reckon Hall of Famer

    Sorry I am not familiar with that version you are using but I’m sure someone will be able to help you. Perhaps @Rav

  • Tonya2020
    Tonya2020 Member Posts: 25 Reckoner Reckoner

    I’m confused now. Why did you say that version?

  • Kris_Williams
    Kris_Williams Member Posts: 4,222 Reckon Hall of Famer Reckon Hall of Famer

    I use Reckon Hosted and Reckon Enterprise

  • Tonya2020
    Tonya2020 Member Posts: 25 Reckoner Reckoner

    I use reckon payroll for mobile?

  • Kris_Williams
    Kris_Williams Member Posts: 4,222 Reckon Hall of Famer Reckon Hall of Famer

    That is very different to mine

  • Tonya2020
    Tonya2020 Member Posts: 25 Reckoner Reckoner

    ok. Am concerned I am doing something wrong? Maybe as you said @Rav can help?

  • Eric Murphy
    Eric Murphy Member Posts: 486 Reckon Hall of Famer Reckon Hall of Famer

    @Tonya2020 this thread is for Reckon Accounts business desktop software. You may want to start a new post in the Reckon one section

  • Tonya2020
    Tonya2020 Member Posts: 25 Reckoner Reckoner

    thanks no wonder no one can help

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