New community member

54668
54668 Member Posts: 73 Reckoner Reckoner
edited June 10 in About Reckon Community

Hi all - re our new owners (who also have Desktop) - I created a new profile for them this morning on their computer but I have put the wrong email….. 😒 so they are not getting the confirmation email to join the community. How do I fix this please? Log out and set up again?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager

    Hey there @54668

    I can help you with this 🙂 Can you please shoot me a private message with the email address you entered along with the user name for the profile and I can straighten this out for you.

    Cheers

  • 54668
    54668 Member Posts: 73 Reckoner Reckoner

    Thanks Rav, I have never sent a private message….sorry, how do I do that?

  • 54668
    54668 Member Posts: 73 Reckoner Reckoner

    Think I have worked it out - will give it a try

  • 54668
    54668 Member Posts: 73 Reckoner Reckoner

    Hi Rav - did the private message come through? Thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager
    edited June 10

    Sorry for the delay @54668, its been a hectic morning 😮‍💨

    Yep, checking out your PM now and will shoot through a reply shortly.

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