The above pop up box has been showing in the top left corner of my accounts since yesterday and I can't seem to remove it. It is covering all the menu items there and will not go away.
Hi @Lonnae Harris_10409904 ,
May I kindly ask which internet browser you're currently using? Additionally, have you enabled pop-ups in your browser settings?
I’ve attached the previous communication related to the same issue you're experiencing. Please find the link below. I hope this provides the clarity you need and helps resolve the matter.
Let me know if you need any further assistance!!
Regards,
Reeta
I am using Edge - will try adding the URL to allowed sites and see if that works. Thanks!
Update - that worked - pop up has now disappeared.
Glad to hear that it worked !!
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