i recently migrated to Reckon One, and checked all data. I have now noticed after 3 weeks, the annual leave, sick leave and LSL is not accumulating, and the employees have the same about of leave as they started with 3 weeks ago.
Please help!
Hi @Southerncross1
Can I just confirm, have you upgraded to Reckon Payroll from Reckon One or Payroll Premier desktop?
If you generate a Leave Balances report in Reckon Payroll are the leave balances displayed there the same as what appears in the employee's profile? Or is it different? ie. does the leave balance report look to hold the correct amount of leave whereas the employee profile doesn't?
Does each employee have the appropriate leave items added to their profile with an annual entitlement and accrual rate?
hi Rav
i have upgraded to Reckon Payroll from Premier desktop.
Interesting.... mixed. the leave balance report hold the correct amount for anyone who has taken leave (any leave) over the 3 weeks, and is reflected as the same into the employees profile. BUT if an employee has taken leave the balances are as they were when migrated and has not accumulated,
YES.
Just a side note, that the leave showing on their payslips are the same as what is in their employee profile.
this should read:
BUT if an employee has NOT taken leave the balances are as they were when migrated and has not accumulated,
I found that when migrating from Payroll Premier...it used 'NORMAL HOURS' in the Pay Section.
This does not have Leave Accrual ticked on and you cannot change it. The way around this is to add in ORDINARY and delete NORMAL HOURS.
The ORDINARY has Leave Accrued ticked on this. This should start accruing leave.
thanks Angella - your support has helped, the annual leave and personal leave is now accuring but the long service leave is still not accruing.
Do any one have any ideas for this?
Hello there @Southerncross1 did you end up getting a solution for LSL here?
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