Invoice attachment limits?

Eric Murphy
Eric Murphy Member Posts: 411 Reckon Hall of Famer Reckon Hall of Famer
in Reckon One

Is there a limit to the number of files or file size that you can add to attachments in the new invoices?

Comments

  • Lucas
    Lucas Reckon Staff Posts: 491 Reckon Staff Reckon Staff
    edited July 17

    Hi @Eric Murphy,

    You shouldn't have any issues adding multiple attachments to your invoice transaction and email. But each individual file size cannot exceed 25MB per file.

    Valid file types are .doc, .docx, .xls, .xlsx, .tiff, .pdf, .jpg, .jpeg, .png, .gif

    If you have any further questions, please reach out to me.

    Thank you and speak to you soon.

    Lucas Andrews
    Technical Support Representative

  • John Angelico
    John Angelico Member Posts: 14 Reckoner Reckoner

    Hi Lucas,

    Is your list of file types exhaustive? I use LibreOffice, which defaults to Open Document Foundation file types (ODT, ODS, etc).

    Are they also permitted as attachments?

  • Lucas
    Lucas Reckon Staff Posts: 491 Reckon Staff Reckon Staff
    edited July 17

    Hi @John Angelico,

    For now, we aren't expanding the supported file types but please create an idea on our Reckon One ideas section of the Community here https://community.reckon.com/categories/reckononeideas and we'll review the requests for it.

    Thank you and speak to you soon.

    Lucas Andrews
    Technical Support Representative

  • Eric Murphy
    Eric Murphy Member Posts: 411 Reckon Hall of Famer Reckon Hall of Famer

    Thanks for the info Lucas

  • Lucas
    Lucas Reckon Staff Posts: 491 Reckon Staff Reckon Staff

    Hi Eric,

    That's no problem, it's good to see that you're using Reckon One features to it's fullest capabilities.

    Thank you and speak soon.

    Lucas Andrews
    Technical Support Representative

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