A: Unpaid Bills Report & B: Supplier Transaction Report

CarolineS
CarolineS Member Posts: 33 Reckoner Reckoner

A:

Is it possible to get the "unpaid bills" report to show supplier adjustment notes (credits)?

B:

Also with the supplier transaction report why does it show employees & super transactions? (they are not suppliers)

Comments

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 601 Reckon Staff Reckon Staff

    Dear @CarolineS ,

    1. As long as the credit has not yet been applied to a bill, the Unpaid Bills Detail report will display it.
    2. If you have Superannuation items tied to specific Superannuation Funds (handled as Suppliers), then Superannuation transactions will appear in a Supplier Transaction report (as any payments made to the Superannuation item also pays towards the Superannuation Fund Supplier).

    Hope this helps!

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • CarolineS
    CarolineS Member Posts: 33 Reckoner Reckoner

    Hi Alexis

    1.

    I must have something missing then as my unpaid bills report doesn't show credits (adjustments - unused) at all? I can only see them in the supplier transaction report but not the unpaid bills report - see screenshots on one of my suppliers

    2.

    My super funds only have payroll items attached to them? what about the employees? neither are suppliers and shouldn't be on that report IMO

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 601 Reckon Staff Reckon Staff

    Dear @CarolineS ,

    Apologies, I mistook the post for Reckon Accounts Hosted. Allow me to correct myself:

    1. Any unused/unallocated Supplier Adjustment Notes will appear in Supplier Transactions, but do not appear in Unpaid Bills (as they are not bills that are unpaid, rather, credits to reduce the cost of bills).
    2. This seems to be a strange issue that I'm talking with our development about - as far as I'm aware, this should only happen if (in the distant past) you marked an Employee as a Supplier or Customer atop their usual role of Employee.

    Apologies again for any confusion.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018
  • CarolineS
    CarolineS Member Posts: 33 Reckoner Reckoner

    Alexis

    all good - yes i am used to Reckon Hosted myself :D