Editing posts - text disappears


Hi Rav
I'm trying to edit a post I just left but when I try, the text in the post disappears.
Glitch?
Answers
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Yes I have this too Eric and I did tell Rav, it’s happening on IPhone but not iPad. He’s looking into it
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Hi folks
Thanks for your reports on this, I was testing this out yesterday and I can replicate what you're experiencing.
It looks to be specific to editing a post when on the mobile site of the Community and I experienced it on my Samsung Galaxy using Chrome. Switching over to the full version of the site such as on a tablet or PC seems to work ok.
I sent a ticket off for this to our platform provider and they are currently investigating. They've mentioned they have already received other reports from other communities as well so it looks to be platform-related rather than specific to our Community.
Apologies for the hassle its causing at the moment, I'll keep you posted with progress as soon as I hear back.
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Thanks Rav, appreciate your quick response.
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Hi Rav
In addition to the above, I'm seeing a long and complicated looking message at the bottom of the screen when posting a reply sometimes and it looks like it hasn't gone through when it actually has.
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Thanks for calling that out @Eric Murphy, I received a report of that from a colleague as well and I believe that should be resolved now.
The issue with editing posts on mobile disappearing is still being investigated so I'll keep you posted on that one.
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