Really trying to figure this out
Morning all,
Following on from my black screen of death, I have had further issues this month in relation to entering memorised transactions into the customer ledger.
The issue is that my account is the one that is having issues, and not the system. I have tried it on 2 seperate computers and I keep getting mysterious errors.
Is there something I can do to "reset" my information, to see if there is something there that is causing the issue.
Registry
Appdata
Internet History
open to any suggestions, to try and solve whatever is happening.
Peter
Answers
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start by doing a Rebuild (File Utilities, rebuild data), and do it 3 times in a row. That’s about the only thing I can advise.
What is happening when you record a memorised transaction?
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Recording is fine, but when the daily question Automatically enter ??? memorised transactions, on my login it would pop up a Runtime Error.
The only saving grace is that it did not enter some transactions
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Does the error give a number? Might be helpful if you post a screenshot of the error and someone with more technical knowledge may have some advice for you?
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I asked on Support yesterday but have not had a response, and it was 1800 transactions, as it is the end of the month. The error is blank, as per attached.
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This errors are usually the result of data corruption
I have twenty five years expereince in identifying and fixing these issues
Reckon tech support are great but some times their skill level will only get you so far.
KR
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