Can you import you credit card statements

Natalie
Natalie Member Posts: 11 Novice Member Novice Member
in Accounts Hosted

Hi, are you able to import your credit card statements in Reckon? We are with Commonwealth Bank. I also don't know how to download the statement in the correct format or covert it to a QIF file. Thank you

Answers

  • Reeta
    Reeta Reckon Staff Posts: 338 Reckon Staff Reckon Staff
    edited May 21

    Hi @Natalie ,

    Yes, you can import credit card statements into Reckon, including those from Commonwealth Bank. Please note that the file must be in a specific format like imported via QIF file to be accepted by Reckon. I have attached an article that explains the manual import process and how to match transactions. Please click on the link below.

    https://help.reckon.com/article/5nca3tzn1d-bank-transactions

    I hope this helps.

    Regards,

    Reeta

  • Powersafe
    Powersafe Member Posts: 2 Novice Member Novice Member

    This link goes to Reckon One. Not very helpful for Reckon Hosted. I am also attempting to download CC statements from CBA to Reckon Hosted. Why is this so difficult?

  • klaura
    klaura Reckon Staff Posts: 448 Reckon Staff Reckon Staff

    Hi @Powersafe,

    This might be an older video, but it still provides helpful instructions on how to import bank transactions into Reckon.

    How to import bank statements into RAH HD

    I hope it helps.

    Best regards,

    Karren

  • Powersafe
    Powersafe Member Posts: 2 Novice Member Novice Member
    https://community.reckon.com/discussion/comment/20658480#Comment_20658480

    Thanks for this and it works, but only for Bank Statements. The credit card accounts are a different category and don't appear in the import into list.

    image.png
  • Reeta
    Reeta Reckon Staff Posts: 338 Reckon Staff Reckon Staff
    edited September 11

    Hi @Powersafe ,

    Sorry to hear that the issue is still there.

    There is a possibility that the online banking details have been configured incorrectly for your account within Reckon Accounts Hosted.

    Could you please review the following points and try again:

    • Go into Lists.Select Chart of Accounts
    • Find your bank account.
    • Right-click your bank account, and select Edit
    • Check your bank's financial institution, and ensure it's Commonwealth
    • Go into the Online Bank Details.
    • Check this section to ensure your financial institution and bank details are accurate.

    I hope this helps. Please let me know the outcome.

    Regards,

    Reeta

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