Error - Converting circular structure to JSON

727019
727019 Member Posts: 132 Reckon Star Reckon Star
edited September 11 in Reckon Payroll

I am trying to process my payroll and when I try to edit, add OT hour or leave items I am receiving the attached error, can you please have a look and advise Thanks Bernadette

Comments

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 516 Reckon Staff Reckon Staff

    Hi @727019

    Apologies for the inconvenience.

    It looks like the screenshot of the error message didn’t come through. Could you please re-upload it so we can take a closer look? Thank you!

    Regards

    Tanvi

  • 727019
    727019 Member Posts: 132 Reckon Star Reckon Star

    Sorry about that the error is

    Error - Converting circular structure to JSON - - > starting at object with constructor 'r' prorperty 'interaction' - > object with constructor 'r' - - - property 'root' closes the circle

  • 727019
    727019 Member Posts: 132 Reckon Star Reckon Star

    I logged out and logged back in again, looks like it is working now, I will let you know if I have any further issues thanks

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 516 Reckon Staff Reckon Staff

    Glad to hear that it's working now. Feel free to let us know if problem persists. Thank you!

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