Error in Importing CommBank Bank Statements as QIF

AusSharpReckon
AusSharpReckon Member Posts: 2 Novice Member Novice Member
in Accounts Hosted

Is anyone else having issues importing Bank Statements into Reckon Hosted from CommBank?

I have tried getting support from Reckon and they can't help me ;-(

Once I select the QIF file and it shows where to save the QBO and I select the relevant Bank Account it gives me an error saying

Errors were encountered whilst attemptng to convert: ……

Please ensure that this file is a valid QIF file

If I click ok it saves a a QBO but then when I go to import it it doesn't appear in the Online Banking From Bank….

PLEASE can someone HELP me :-(

Warm regards

Shannon

Comments

  • klaura
    klaura Reckon Staff Posts: 438 Reckon Staff Reckon Staff

    Hi Shannon,

    Apologies if you are having issues importing you bank transactions. Can you please confirm if the bank account is enabled for online bank account access?

    Best regards,

    Karren

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