Adjustment to Hosted Tax Tables for the SG increase from 1 July 2025

Lee_8688889
Lee_8688889 Member Posts: 95 Reckoner Reckoner
edited October 30 in Accounts Hosted

Hi, I was aware of the increase in SG from 11.5% to 12% from 1 July 2025. However I've noticed that Hosted hasn't updated the rate. I did the new financial year update in July.

When I go into the Payroll Item and manually adjust it says I'm setting it higher than should be. And then when I create a new pay it is still using the old 11.5% rate. What am I missing here? Should I try to update the file again?

I only have 1 person on payroll and have paid correct super so it isn't a major issue. But I would like to make sure the system is correct.

Many thanks, Lee

Comments

  • Lucas
    Lucas Reckon Staff Posts: 520 Reckon Staff Reckon Staff

    Hi @Lee_8688889,

    You shouldn't need to update the file again, however could you please provide a screenshot of your Payroll item list in Reckon Accounts Hosted?

    When entering the payroll for your employees is it displaying at the 11.5% or 12%?

    I'll try and help you troubleshoot this best I can.

    Signature - Lucas.png
  • Lucas
    Lucas Reckon Staff Posts: 520 Reckon Staff Reckon Staff

    I've had a colleague send me a community post that might help you understand the situation better:

    https://community.reckon.com/discussion/8100792/updating-super-guarantee-rate-in-reckon-accounts-hosted-2025

    Let me know if this helps.

    Signature - Lucas.png
  • Lee_8688889
    Lee_8688889 Member Posts: 95 Reckoner Reckoner

    Hi and thanks for your help on this Lucas.

    Here's the screenshot of the Payroll item list, which shows 12%, that is after I changed it today. However when I try to create a new pay, you can see that the default is still showing 11.5%

    Screenshot 2025-10-30 at 1.22.15 pm.png Screenshot 2025-10-30 at 1.22.55 pm.png
  • Lee_8688889
    Lee_8688889 Member Posts: 95 Reckoner Reckoner

    Thanks for the link. That worked a treat! I didnt realise I had to update it manually…or maybe I just didn't remember doing it in the past. In any case, I have now updated the rate via the method in that post and it tests correctly now.

    Thanks 😅

  • Lucas
    Lucas Reckon Staff Posts: 520 Reckon Staff Reckon Staff

    Hi @Lee_8688889,

    Could you please go into the employees record, change the tab to Payroll and check that you do not have a fixed rate or percentage entered for 11.5% in this section:

    image.png

    Let me know how you go.

    Signature - Lucas.png
  • Reeta
    Reeta Reckon Staff Posts: 357 Reckon Staff Reckon Staff

    Hi @Lee_8688889 ,

    In addition to my colleague @Lucas suggestion: you can also verify your default superannuation setting by navigating to Edit > Preferences > Payroll and Employees. Under Company Preferences, you will find the Default Super Rate option. Once you update this, the new superannuation value will be applied to all employees.

    image.png

    I hope this helps.

    Regards,

    Reeta

  • Lee_8688889
    Lee_8688889 Member Posts: 95 Reckoner Reckoner

    Thanks for this extra check Reeta 😀

  • Lee_8688889
    Lee_8688889 Member Posts: 95 Reckoner Reckoner
    https://community.reckon.com/discussion/comment/20659778#Comment_20659778

    I checked this. It is now stating 12%, which is in alignment now, after I updated the SG rate - as per your earlier suggestion. So all seems good now. Many thanks

  • Reeta
    Reeta Reckon Staff Posts: 357 Reckon Staff Reckon Staff

    @Lee_8688889 ,

    No problem at all 😊. Happy to help !!

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