Aba file preview

Kris_Williams
Kris_Williams Member Posts: 4,261 Reckon Hall of Famer Reckon Hall of Famer
in Reckon Accounts (Desktop)

I am unable to preview the aba file on Enterprise desktop, I receive a message about internet explorer not found. I made Edge the default for this exercise but no difference

Comments

  • Datarec
    Datarec Reckon Staff Posts: 1,417 Reckon Staff Reckon Staff

    Hi @Kris_Williams

    Do you have a screenshot of the error and/or a step-by-step of what you are doing when attempting to preview the ABA?

    9.png

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  • Kris_Williams
    Kris_Williams Member Posts: 4,261 Reckon Hall of Famer Reckon Hall of Famer

    Will do as soon as the opportunity arises

  • Kris_Williams
    Kris_Williams Member Posts: 4,261 Reckon Hall of Famer Reckon Hall of Famer

    @Datarec

    As per your request

    I tried making Edge the default browser, I also tried different programs to link to aba files, however no change. This is the screenshot and then the link when I clicked on the ‘click here’

    IMG_5988.jpeg IMG_5989.jpeg There was an error displaying this embed.
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,158 Reckon Community Manager Community Manager

    Hi @Kris_Williams

    I tried this out in my install of Reckon Accounts Enterprise and it seemed to work ok.

    image.png

    Is this a new install or new PC that this is occurring on?

    Can you please try out the steps listed from here and see if that helps at all?

  • Kris_Williams
    Kris_Williams Member Posts: 4,261 Reckon Hall of Famer Reckon Hall of Famer

    This a a new install on an existing PC, The windows 11 instructions changed nothing

  • MMC_Convert
    MMC_Convert Member Posts: 4 Novice Member Novice Member

    Hi Kris,

    This can happen because Internet Explorer is deprecated in Windows 11, Reckon’s preview function can fail. Enabling IE mode in Edge or re-enabling IE components usually resolves the issue, but if not, saving and manually reviewing the ABA file is the recommended workaround.

    Save the ABA File Instead of Previewing

    If previewing continues to fail, the reliable workaround is to:

    1. Click Process
    2. Choose Save ABA file
    3. Open the ABA file manually in Notepad or another text editor to review it

    This avoids the IE dependency entirely.

    I hope this helps fixing the error!

  • Kris_Williams
    Kris_Williams Member Posts: 4,261 Reckon Hall of Famer Reckon Hall of Famer

    thank you, I have simply been reviewing the total when importing into the bank, but good to know as I have tried a few things suggested on the community to no avail. Yes I did know to preview the file in notepad, thanks for the follow up

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