Payroll Summary report not working

Kali
Kali Member Posts: 429 Reckon Legend Reckon Legend
in Reckon Payroll

Hi Rav,

Is there currently an issue with reports, specifically the Payroll Summary Report?

All morning it has been returning the error below. Other reports appear to be working fine — it’s just this particular report that won’t generate.

I’ve tried running it across multiple books and am getting the same result each time. I’ve also logged out of the software completely and logged back in, but the issue is still occurring.

Could you please look into this when you get a chance?

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Comments

  • klaura
    klaura Reckon Staff Posts: 538 Reckon Staff Reckon Staff

    Hi @Kali,

    It appears to be working on our end. Would you mind trying to clear your cache or perhaps using a different browser to see if that resolves the issue?

    Kind regards,

    Karren.png
  • Kali
    Kali Member Posts: 429 Reckon Legend Reckon Legend

    It's working now! Thanks

  • klaura
    klaura Reckon Staff Posts: 538 Reckon Staff Reckon Staff

    I am glad it's sorted😊

    Kind regards,

    Karren.png

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