Transfer of Funds Transactions Between Currencies - Not Balancing

Lee_8688889
Lee_8688889 Member Posts: 98 Reckoner Reckoner

Hi I'm trying to create a transfer of funds transaction, transferring AUD to USD, but the transaction result amounts don't correspond to the bank statement.

From AUD Bank Acc

To USD Bank Acc

Amount = A$61.73

Exchange rate = 0.664.

As per bank statment this transfer equates to US$36.41.

Examples of Entering and their results

#1: From AUD, To USD, Exchange Rate 0.664, Amt A$61.73, Transfer Currency AUD

Result: AUD account A$61.73, USD account US$92.97 (instead of $36.41)

#2: From AUD, To USD, Exchange Rate 0.664, Amt US$36.41, Transfer Currency USD

Result: AUD account A$24.18 (instead of 61.73), USD account US$36.41

#3: From AUD, To USD, Exchange Rate 1.506 (estimated equivalent to 0.664), Amt US$36.41, Transfer Currency USD

Result: AUD account A$54.83 (instead of 61.73), USD account US$36.41

#4: From AUD, To USD, Exchange Rate 1.506 (estimated equivalent to 0.664), Amt A$61.73, Transfer Currency AUD

Result: AUD account A$61.73 (instead of 61.73), USD account US$40.99

I also find if I try to go back into the transaction and try to change the Exchange Rate I receive a message saying that the exchange rate must be equal to 1, eventhough the previously saved exchange rate was, say 1.506. So then I have to delete the transaction and try again as it won't let me do any substantive changes.

I'm clearly missing something from a logic perspective. Can anyone give me some insight about what I may be doing wrong?

I understand this is only a small amount. But I am working with many transactions and would like to get to the bottom of this if possible.

Many thanks in advance for your support, Lee

Comments

  • Lee_8688889
    Lee_8688889 Member Posts: 98 Reckoner Reckoner

    Can anyone from Reckon help me with this?

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,303 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited January 21

    Hi @Lee_8688889

    Between AUD 61.73 & USD 36.41, the exchange rate is either 1.69541 (61.73 / 36.41) or 0.58983 (36.41 / 61.73) (rather than 0.664), depending on which direction the exchange is.

    As exchange rates can fluctuate - even over 24 hours - these rates often change between when the shown rate was calculated v when the transaction was actually processed.

    That particular message usually comes up when the account/supplier/customer has been set up as a different currency to what you're trying to use.

    Make sure your Home currency is correctly set in your Preferences (under the Edit dropdown menu):

    image.png

    I always use Write Cheque for transfers between bank accounts as this allows for more detail & for autofill. However, with different currencies this is even more relevant as the Transfer Funds option only allows for the use of 2 currencies in that window, so if your Home currency isn't one of them, it's unable to determine which currency the exchange rate is for. Transfer Funds can only be:

    AUD > foreign currency

    Foreign currency > AUD

    Another useful tip is that the Exchange Rate displays up to 5 decimal places, HOWEVER it actually allows up to 13 decimal places. Therefore, to balance exactly, use your calculator to determine the FULL exchange rate & enter it in RAH to more decimal places. (It will still display to only 5 decimal places but will calculate at the full rate entered 😊)

  • Lee_8688889
    Lee_8688889 Member Posts: 98 Reckoner Reckoner

    Shaz, I wanted to thank you for your suggestions. It was so helpful 🎉

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,303 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    That's great to hear @Lee_8688889 ! 👏🏻😁👌🏻