reckon accounts personal plus 2019 QIF Import issues

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  • Updated 3 weeks ago
I have been using Reckon for 15 years and have never had an issue importing bank transactions.  since installing Reckon Accounts Personal Plus 2019 i get an error message whenever i try and import QIF files from  Westpac.  I have tried different date formats (as per knowedge base) to no avail.  Any help out there?
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Michael McNulty

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Posted 4 weeks ago

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Luke, Technical Support Team Leader

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Hi Michael,

We believe Westpac have recently changed their QIF format. Are you exporting the QIF from Westpac AU or NZ?

Could you please open the QIF file in Notepad and scroll to the bottom and see if there is a whole blank part with no data in it? If so, delete all this blank part and save it.

Then try importing again.

Please let me know how you go.

Luke
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Michael McNulty

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thanks Luke - it is Westpac AU i am using.  I have tried what you suggested with no luck. 
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Michael McNulty

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I also unistalled and reinstalled and the same problem exists
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Luke, Technical Support Team Leader

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Hi Michael,

Would you be able to confirm if at the end of your transactions, there is a blank area in the QIF file when viewing in Notepad?
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Michael McNulty

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no there wasnt - just 1 line which i deleted
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Michael McNulty

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do you have any other ideas?  I have been left stranded with a product that is no longer going to work after upgrading?  any idead welcome