US share prices unavailable in the Reckon Personal Range

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  • Updated 2 months ago
Hi everyone,

Our teams have been investigating an issue affecting US share price download service in the Reckon Accounts Personal range.

We have been working to determine the cause of the problem and unfortunately, for reasons beyond our control the 3rd party source of US share price data has ceased operation without prior indication and is no longer available.

We have established a workaround so that you can manually upload your US share price data into your Reckon Personal software. Check out more information on this in our Knowledgebase article here - Cannot download US Share Prices (November 2019).

ASX and NZX share prices are not affected and remain available for download in Reckon Personal Plus and Reckon Home & Business.

We extend our sincere apologies for the inconvenience this may cause.
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Rav, Community Manager

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Posted 2 months ago

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