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Hi Judi

You may have accidentally put a wrong code on an income transaction. To see where it's gone wrong I usually do a tax summary report & double click on the total figure in the NCG column. This should give you all the transactions that make up 1B (providing you haven't coded anything CAG - but if you have check that too).

Hopefully you will find the incorrect transaction that way.

Or check the Tax Detail report as that should show you a wrong transaction too.

Regards, Robyn Kelly

What sort of transaction is it? Not all expenses need to have a Bill entered. For direct debits (eg loan repayments, bank fees, interest & others), you can memorise Chq payments (Write Cheque) to auto-enter 😁

Where Customers pay on account &/or if payments aren't in order, it's best practice to obtain a remittance from the Customer so the allocation is correct. Otherwise your Customer's A/R detail will be inaccurate & won't match with their records!