Best Of
JobMaker with Reckon Accounts Hosted & Reckon Accounts Business (Desktop)
Hi everyone,
Check out our new help guide page linked below for information on JobMaker and how to process JobMaker credit reporting with Reckon Accounts Hosted.
Rav
JobMaker with Reckon One
Hi everyone,
Check out our new help guide page linked below for information on JobMaker and how to process JobMaker credit reporting with Reckon One.
Rav
How to setup and process JobMaker with the Reckon Payroll App
If your business is eligible for the JobMaker hiring credit subsidy, you can use the Reckon Payroll app to report the JobMaker credits.
Check out our step by step guide below to understand how to report JobMaker eligible employees and pay runs.
Rav
Reckon Community Guidelines & Code of Conduct
RECKON COMMUNITY GUIDELINES & CODE OF CONDUCT
Welcome to the Reckon Community!
Our members are what makes the Reckon Community so great and we’re excited to have you on board!
The Reckon Community is our online destination where customer experts, Reckon Partners and Reckon employees get together to discuss, ask questions and get support for Reckon software and services.
In order to ensure the Reckon Community is accessible and safe for everyone, we operate with a set code of conduct, and when you become a member of our Community you are making a commitment to comply with these guidelines.
Posting Guidelines
Need support with one of our products or services? Ask away! Relevant posts on the Reckon Community are anything that touch on questions related to Reckon software & services such as getting setup, how to use certain functionality, troubleshooting issues and more.
Use our advanced search at the top of the page to see if there are related conversations where your question may be answered, or issue already addressed. If you can’t find an existing discussion, jump on in and create one! Provide as much detail as possible including which Reckon software you’re using, PC or mobile details, error messages etc. The more info the better to make it easier for staff and other members to assist you.
We don’t permit the advertising of other accounting software or condone the promotion of users leaving Reckon for other software in any form. Posts of this nature can be edited or deleted at the discretion of an Administrator or Moderator without notice.
Illegal activity of any kind is not permitted on the Reckon Community.
Please understand we reserve the right to manage and moderate the Reckon Community as we see fit. This can include the removal of content and permanent bans to help keep the forum safe, productive and positive for all users.
Be respectful and kind. Its ok to be critical however simply mud-slinging without offering any contribution that adds any value is not.
We ask that all Community members respect the decisions of moderators and admins.
Spam & Trolling
Spam consists of unwanted unauthorised advertisements, malicious links or attempts at phishing. Spam posts will be removed without notice. While we don’t mind a little self-promotion every now and then, it must be relevant to the conversation. Please don’t spam our Community with a ton of links to your website or product. If that’s all you are doing within our Community then it’s likely your posts will be removed. When creating a new discussion, please do not create multiple copies in different categories.
Engagement is always welcome, however abusive behaviour, trolling or personal attacks to fellow Community members and/or Reckon staff is not. Please engage with others respectfully; when responding to others ask yourself: Would you say this to their face in the same manner?
Reporting Abuse
You can report abusive posts by using the flag icon which allows you to notify us of content that breaches our code of conduct. This helps you look after the Community too, its your safe space. Any commentary regarding a Community member’s race, ethnicity, gender, ability or other attribute of diversity will be removed without notice and the user banned.
Privacy
The Reckon Community is a public space and as such, your contributions on the Community are public, non-confidential and may be used or reproduced by us, other Community members or the public in any way.
For troubleshooting or support, its often best to include a screenshot. It is your responsibility to obscure any personal or sensitive information in screenshots. Information that is of a personal or sensitive nature can be removed by a moderator or administrator to ensure safety to the poster and wider Community.
We will only use personal information you share with us when joining and participating in the Community in accordance with our Privacy Policy. Please make sure you familiarise yourself with this policy to understand how we collect, use, disclose and store your personal information.
We may update these guidelines and recommend you check back occasionally. We'll also continue to introduce new Community features which will fall under these guidelines.
A few other things..
Reckon cannot provide accounting or tax advice, if you're looking for assistance on these matters we'd recommend getting in touch with a Reckon Accredited Partner HERE.
Rav
Getting started with Reckon Mate!
Reckon Mate allows you, as the employee, to view your leave balances, pay slips and personal details registered with your employer and much more!
To get started, check out our guide below -
Rav
What is Reckon Mate?
Reckon Mate is the employee facing app for businesses who use the Reckon Payroll app. Reckon Mate gives you the ability to check your payslips, leave balances, superannuation, deductions and allowances from anywhere on your smartphone. Reckon Mate also has a year-to-date payroll summary, which makes make it easy to see the sum of your payments across the financial year and get organised for tax time!
Reckon Mate makes it quick & easy to:
- See your full pay history
- Check your payslips
- Keep track of superannuation, allowances and deductions
- View your annual & personal leave balances
- See your payment summary for tax time
Please Note: To use Reckon Mate you must be invited by your employer.
To download Reckon Mate, click the links below to your respective app store.
Rav
WEBINAR: End of Year Training Session with Reckon Accounts
RECKON ACCOUNTS END OF YEAR TRAINING SESSION
Do you want to save your accountants time and your money, while finding the best way to prepare and review your business’s end of year accounts? Find out how when you register to attend the Reckon Accounts End of Year Accounts Preparation training session.
This training webinar, hosted by Reckon & presented by Reckon Accredited Trainer Clayton Oates from QA Business reveals the key processes that must be undertaken to ensure your books are ready for your Accountant, minimising the potential for any unbillable time that’s required to prepare your Financial Accounts and Business Tax Return.
There are two session times available:
Tuesday 24 November 2020, 1:00PM - 2:30PM (AEDT) REGISTER NOW
Thursday 26 November 2020, 10:00AM - 11:30AM (AEDT) REGISTER NOW
What do I learn by attending this session?
- A simple step by step checklist to complete your end of year work before delivering to your Accountant.
- Deliver to your accountant exactly what they want and need from your software.
- Store your Year End Data so you are always ready for events such as raising capital, selling your business and the auditors.
- Maximise your business efficiency with a Structured & Proven system used by thousands of businesses over the past 20 years.
- Learn how to identify potential End of Year issues and fix them before giving your file to the Accountant.
- Find out about key business reports that you can produce for your Accountant in order to start a conversation on how to grow your business.
What do I get by attending the session?
- A comprehensive 30 page workbook to guide you through the production and review of all of your year end reports in you Reckon Accounts software.
- A practical walk through within the software of all of the steps in the workbook.
- Access to the Webinar recording.
- End of Year Reconciling Spreadsheets.
- Hints & tips on how to save your Accountant time in preparation of your year end work.
- Expert advice on how to fix the key issues that have been the biggest challenges for your Accountant in preparing your end of year work.
- Bonus Bookkeeping EOM Checklist (Valued at $49).
All this plus much more for only $99.
Numbers are limited so register today to avoid disappointment.
Rav
Re: When you log into Reckon I was told to open four tabs. Why is this necessary?
Hi @tinaf
Sorry, I'm not sure what you mean. You only need the relevant tabs open eg. Your Reckon Accounts service and Cloud POS. What are on the other tabs that you have open? The Hosted launch screen and the Portal screen?
Rav
Re: changing the email address that my forms are sent from.
Pretty sure that would be a no
Re: Reckon STP APP login
Hi Phuong
The first thing I'd recommend is for your client to go through the password reset process for his account.
Click on the 'Forgot Password' option on the app login screen. It will then take the user to a Portal page, click on the 'Help I forgot my sign-in details' link on this screen and enter the email address. A password reset email will then be sent to the user and you need to follow the prompts to complete the password reset.
Rav