Best Of

I agree, the new app is so frustrating as it is forcing us to use the "free Premium payroll" product which requires all this unnecessary information. I have only one employee and like you pay them an agreed gross amount monthly. I had to create a dummy hourly rate and dummy hours to make the pay run work.

Did you notice that the employees migrated across now come up as "incomplete" and you have to add unnecessary information in multiple categories including things like annual leave loading (and app will not accept 0%!) before you employee is "complete" and a pay run can be created.

Message Rav the administrator for the community forum and let him know the problem so many of us have encountered with the new app trying to do a simple pay run. The former app was bliss! Tim

Reckon Payroll App Update v2.12.16

The Reckon Payroll App has received an update to v2.12.16 which is available to download from your app store.

Employee information validation improvements

We've made some much needed improvements to the way employee information is validated when you attempt to create a new employee or complete the profile of an employee migrated from the old STP app.

If you attempt to save an employee profile without full information being completed in each of the tabs, the app will now take you back to the respective tab that requires information. It will also display a message at the top detailing exactly which information is missing that requires your attention.

If you are missing information in more than one tab, the app will take you back to the first tab with missing information. You will also see a red dot symbol on each tab that contains incomplete information.

EXAMPLE

Check out the screen recording below for an example on how the new process works in the v2.12.16 update. The example shows an incomplete employee profile attempting to be saved but is missing information in two tabs. Upon attempting to save, the Payroll App directs you back to the first tab that requires missing info to be completed. A subsequent attempt at saving the still-incomplete profile then immediately switches to the next tab that requires information. Once entered, the save then completes successfully.

Common migration issues/blockers

Are you having trouble migrating from the STP app to the Payroll App?

We've put together a guide on the most common reasons that can cause your migration to the Payroll App to be blocked and how to solve them.

If you're encountering an issue with your migration that isn't covered in the help guide above, please create a new discussion on the Community here and give us as much information as possible on what's happening, we're more than happy to assist 😊.

Reckon Payroll App Update v2.12.13

The Reckon Payroll App has received an update to v2.12.13 which is available to download from your app store.

Leave Loading field fixed

The previous v2.12.9 update introduced a bug to the leave loading field in an employee profile where the previous % value would be retained even if the value was removed and saved. This has now been fixed in this new v2.12.3 update.

In-app ability to edit Company Name

You will now be able to edit the company name and legal name in-app for ABN entity. This is particularly useful if you have been contacted by the ATO to do so if there are disparities with how your business name has been registered.

The STP App has been retired, which means you are no longer able to create new STP submissions in the STP App for the 2020/21 year. Now is the time to complete EOFY finalisations in the STP App and start the new financial year fresh in the Reckon Payroll App.

Simply download the Reckon Payroll App and sign in with your existing STP App login credentials. You'll be able to migrate your existing data to the Reckon Payroll App from there.

For more information check out our help resources below which cover Frequently Asked Questions (FAQ) on migrating from the STP app to the Payroll App.

STP PHASE 2 COMPLIANCE REMINDER

With the expansion of Singe Touch Payroll to STP Phase 2 you will be required to itemise the components that make up the gross income amount and provide additional reporting fields to the ATO.

This change means that the STP App's simple design will no longer satisfy ATO STP requirements, and has been a major factor in our decision to retire the app. The Reckon Payroll App's additional functionality will enable you to easily transition to STP Phase 2 when it comes into effect on 1 January 2022.

Click below to learn more about Single Touch Payroll Phase 2 -

Download the Reckon Payroll App by clicking the link below -