Best Of
Re: Superannuation Guarantee Increase to 10%
Hi @megan
The new 2021 release of Reckon Accounts Hosted coming in a couple of weeks will update the current default 9.5% to the new 10% rate.
EDIT -
Depending on your specific set of circumstances you may need to edit employee earnings such as the scenario Bruce has outlined in his comment below.
Rav
IMPORTANT NEWS FOR STP APP USERS: Introducing the Free Basic Plan for the Reckon Payroll App!
Hi everyone,
We're really excited to let you in on some big changes coming soon to our free Single Touch Payroll app!
We will soon be introducing a FREE basic plan for the Reckon Payroll app which our STP app users will move over to! It will include everything you love about the STP app but at the same time introduce so much more features and functionality for you to utilise. Best of all, you can migrate your existing STP app data over to the new Payroll App!
The free basic Payroll App plan will allow you to perform actual payroll functions including unlimited employees, pay runs, calculate super and PAYG obligations, access to the Reckon Mate companion app and of course Single Touch Payroll submissions.
The free STP app was a simple STP reporting tool for micro-businesses, and the transition to the new Payroll App will give you a lot more functionality to manage your payroll activities.
Important things to know..
What is happening to the free STP app?
The free STP app will be retired from 1 July 2021 and you will not be able to create any new STP submissions for the 2021/22 financial year in the STP app. You can continue to create any STP submissions for the current 2020/21 financial year along with finalising your 2020/21 EOFY in the STP app.
What do I need to do?
To continue creating STP submissions for the 2021/22 financial year, you'll need to migrate over to the Reckon Payroll App. Its super easy to do, just download it from your respective app store linked below and sign in with your existing STP app login credentials. You'll be able to migrate your existing data to the new Payroll App directly from there.
Do I have to pay for the Payroll App?
The Reckon Payroll App will have two plan options; Premium and Free. We're currently busy finalising the free plan which will be available shortly and you're more than welcome to stay on the free option for as long as you like. If you're looking to supercharge your experience with more features and functionality you can upgrade to the Premium plan for $9.99 per month which is available now. The Premium plan includes mobile and web access so you can access your account from the mobile app or a PC, email payslips, track leave, reporting, emailing, free access to Reckon Mate our employee companion app, free telephone support and much more!
Questions?
Check out our STP App FAQ guide below or post a question below.
There are a lot more updates and information to follow so stay tuned!
Download the Payroll App today!
Google Play
Apple App Store
Rav
Introducing the NEW Reckon Payroll App!
Introducing the new look Reckon Payroll App!
We are very excited to introduce the new and improved Reckon Payroll app, rebuilt with a fresh new look and improved experience. We'll also be adding a stack of new features over the coming months, so stay tuned.
Simply update your app to see what all the fuss is about!
If you haven't already, also check out Payroll Web and our free employee companion app Reckon Mate. It's easy to invite your employees and get started today.
Rav
PLANNED MAINTENANCE - Reckon One UK (3 May 2021)
Hi everyone,
To ensure our services are humming along at top capacity, our teams will perform scheduled maintenance on Reckon One UK services early on Monday. As a result, there will be a short period where Reckon One UK services are unavailable to our UK users.
You will be unable to access Reckon One services during this time and we recommend you logout of Reckon One prior to the scheduled maintenance period commencing.
This will also affect the ability to share or setup a Reckon One book from the Reckon Portal during the maintenance period.
MAINTENANCE DATE & TIME
Maintenance will commence: 1:00AM - 4:00AM (BST) Monday 3 May 2021
Reckon One Australia and New Zealand is not affected by this maintenance and will be fully accessible.
We sincerely apologise for any inconvenience this may cause and thank you all for your patience.
Rav
New Zealand Reckon Accounts Hosted 2020 will no longer be available from 30 April 2021
Hi everyone,
Just a heads up, New Zealand Reckon Accounts Hosted 2020 will no longer be available as of 5:00PM (NZST) on 30 April 2021.
If you are still currently using NZ Reckon Accounts Hosted 2020, this is a reminder to upgrade to the latest version - NZ Reckon Accounts Hosted 2021.
Access to the NZ 2020 version will be removed at 5:00pm (NZST) on 30 April 2021, please ensure you have upgraded to the latest version before this date.
To access NZ Accounts Hosted 2021, log in to your account and simply click on the 'Launch Accounts 2021' button.
We strongly recommend you read the UPGRADE GUIDE and keep a backup of your company file before upgrading to the latest version.
Rav
Reckon One legacy mobile app decommission (30 April 2021)
IMPORTANT NOTICE FOR RECKON ONE LEGACY MOBILE APP USERS
We'd like to inform you that the legacy Reckon One mobile app for Android and iOS smartphones will be decommissioned from 30 April 2021 and will no longer be accessible from this date.
While the legacy Reckon One mobile app has not been available to download via Google Play Store and Apple App store since 2019, the app will now no longer be available for all existing users who currently have it on their device.
Please note, this notification does not to apply to the Reckon STP app, Reckon Payroll App & Reckon Mate app currently available in app stores.
Why is the Reckon One mobile app being decommissioned?
As Reckon One has evolved and developed with newer features & functionality, the codebase that the legacy Reckon One app was initially built on has become unable to support it.
How do I access Reckon One on a mobile device?
In the interim, you can login and use Reckon One on a internet browser app on your phone or tablet eg. Google Chrome, Safari, Firefox etc.
Will there be a new mobile app?
Reckon is committed to delivering the best apps as part of our exciting mobile strategy. This includes a new eco-system of interconnected apps which has started to come through with the recent release of the Reckon Payroll App and the Reckon Mate App. Soon to be released is our new Invoices app which will allow you to create invoices on the go from your mobile or tablet. The Invoice app is scheduled to be released in the second half of 2021.
There’s a fair bit happening behind the scenes which we’re very excited to deliver on and there will be more info & announcements coming very soon.
If you have any queries or questions around this, please don't hesitate to email us at [email protected], call us on 1300 756 663 or drop a comment below.
Rav
JobMaker with Reckon Accounts Hosted & Reckon Accounts Business (Desktop)
Hi everyone,
Check out our new help guide page linked below for information on JobMaker and how to process JobMaker credit reporting with Reckon Accounts Hosted.
Rav
JobMaker with Reckon One
Hi everyone,
Check out our new help guide page linked below for information on JobMaker and how to process JobMaker credit reporting with Reckon One.
Rav
How to setup and process JobMaker with the Reckon Payroll App
If your business is eligible for the JobMaker hiring credit subsidy, you can use the Reckon Payroll app to report the JobMaker credits.
Check out our step by step guide below to understand how to report JobMaker eligible employees and pay runs.
Rav
Reckon Community Guidelines & Code of Conduct
RECKON COMMUNITY GUIDELINES & CODE OF CONDUCT
Welcome to the Reckon Community!
Our members are what makes the Reckon Community so great and we’re excited to have you on board!
The Reckon Community is our online destination where customer experts, Reckon Partners and Reckon employees get together to discuss, ask questions and get support for Reckon software and services.
In order to ensure the Reckon Community is accessible and safe for everyone, we operate with a set code of conduct, and when you become a member of our Community you are making a commitment to comply with these guidelines.
Posting Guidelines
Need support with one of our products or services? Ask away! Relevant posts on the Reckon Community are anything that touch on questions related to Reckon software & services such as getting setup, how to use certain functionality, troubleshooting issues and more.
Use our advanced search at the top of the page to see if there are related conversations where your question may be answered, or issue already addressed. If you can’t find an existing discussion, jump on in and create one! Provide as much detail as possible including which Reckon software you’re using, PC or mobile details, error messages etc. The more info the better to make it easier for staff and other members to assist you.
We don’t permit the advertising of other accounting software or condone the promotion of users leaving Reckon for other software in any form. Posts of this nature can be edited or deleted at the discretion of an Administrator or Moderator without notice.
Illegal activity of any kind is not permitted on the Reckon Community.
Please understand we reserve the right to manage and moderate the Reckon Community as we see fit. This can include the removal of content and permanent bans to help keep the forum safe, productive and positive for all users.
Be respectful and kind. Its ok to be critical however simply mud-slinging without offering any contribution that adds any value is not.
We ask that all Community members respect the decisions of moderators and admins.
Spam & Trolling
Spam consists of unwanted unauthorised advertisements, malicious links or attempts at phishing. Spam posts will be removed without notice. While we don’t mind a little self-promotion every now and then, it must be relevant to the conversation. Please don’t spam our Community with a ton of links to your website or product. If that’s all you are doing within our Community then it’s likely your posts will be removed. When creating a new discussion, please do not create multiple copies in different categories.
Engagement is always welcome, however abusive behaviour, trolling or personal attacks to fellow Community members and/or Reckon staff is not. Please engage with others respectfully; when responding to others ask yourself: Would you say this to their face in the same manner?
Reporting Abuse
You can report abusive posts by using the flag icon which allows you to notify us of content that breaches our code of conduct. This helps you look after the Community too, its your safe space. Any commentary regarding a Community member’s race, ethnicity, gender, ability or other attribute of diversity will be removed without notice and the user banned.
Privacy
The Reckon Community is a public space and as such, your contributions on the Community are public, non-confidential and may be used or reproduced by us, other Community members or the public in any way.
For troubleshooting or support, its often best to include a screenshot. It is your responsibility to obscure any personal or sensitive information in screenshots. Information that is of a personal or sensitive nature can be removed by a moderator or administrator to ensure safety to the poster and wider Community.
We will only use personal information you share with us when joining and participating in the Community in accordance with our Privacy Policy. Please make sure you familiarise yourself with this policy to understand how we collect, use, disclose and store your personal information.
We may update these guidelines and recommend you check back occasionally. We'll also continue to introduce new Community features which will fall under these guidelines.
A few other things..
Reckon cannot provide accounting or tax advice, if you're looking for assistance on these matters we'd recommend getting in touch with a Reckon Accredited Partner HERE.
Rav