Best Of

Thank you

I am new to this community and Reckon One in general and I'd just like to say thank you to all the Reckon staff and members who have helped me since joining.

As a small business owner it's been a learning curve but I've received fast help from this site which I'm very grateful for.

I have another question so will make another post soon if I can't figure it out myself

Geekzone

5

Passing Stripe fees on to customer

In relation to the new product, Stripe, it seems we still have to bear the cost of the card fee. We currently are with a system where those fees are automatically added to what the customer pays.

We would not consider changing unless Reckon offers the same.

To have the receipts apply to our customer accounts is not particularly appealing as most of our customers pay by bank transfer from their bank direct to our bank with no fees. Works well. If the customer chooses to pay by card, then he/she should pay for that.

Jean_10862158

5

Search function by keywords

To be able to quickly search for a keyword/phrase such as an address to see what works were done at that job last. Currently it is very difficult to find previous invoices when you only have an address.

Eastridge

13

Re: Merry Christmas & Happy New Year, Reckon Community! 🎅🎆

Belated Merry Christmas everyone, and thankyou to everyone for your hard work and great input & to Rav for being such a great support, knowledge base and sounding board.

I just saw that custom reports are on the horizon, this news is almost better than Christmas 😂🍾🍾

Catherine Sinnott

6

Add 'Search Panes' and 'Account Codes' in Reckon One

Search Panes save time and mitigate choosing an incorrect account. For example:

Add a search pane to the Account Enquiry Report to enable the user to enter a partial account name for the selected accounts option - currently the accounts appear in a drop-down box (account name only - please add account codes). This report also requires an option to exclude Archived Accounts.

A search pane is also required in the Chart of Accounts.

LisaMG

5

Re: Merry Christmas & Happy New Year, Reckon Community! 🎅🎆

Merry Christmas to you too @Rav and thanks for all your help throughout the year. Have a great break and a very Happy New Year

Kris_Williams

5

Re: Merry Christmas & Happy New Year, Reckon Community! 🎅🎆

Merry Christmas Rav & Reckon team.

Thanks for all the work you've put in this year. Have a good holiday

Eric Murphy

5

Re: Merry Christmas & Happy New Year, Reckon Community! 🎅🎆

Greetings @Rav and all the Reckon crew and Community!

Many thanks for all the support, useful advice and ideas throughout the year! I love the 'Community' concept and look forward to another interesting year in 2026.

A safe, healthy and happy festive season to all!

Cheers JC