We're really excited to let you in on some big changes coming soon to our free Single Touch Payroll app!
We will soon be introducing a FREE basic plan for the Reckon Payroll app which our STP app users will move over to! It will include everything you love about the STP app but at the same time introduce so much more features and functionality for you to utilise. Best of all, you can migrate your existing STP app data over to the new Payroll App!
The free basic Payroll App plan will allow you to perform actual payroll functions including unlimited employees, pay runs, calculate super and PAYG obligations, access to the Reckon Mate companion app and of course Single Touch Payroll submissions.
The free STP app was a simple STP reporting tool for micro-businesses, and the transition to the new Payroll App will give you a lot more functionality to manage your payroll activities.
Important things to know..
What is happening to the free STP app?
The free STP app will be retired from 1 July 2021 and you will not be able to create any new STP submissions for the 2021/22 financial year in the STP app. You can continue to create any STP submissions for the current 2020/21 financial year along with finalising your 2020/21 EOFY in the STP app.
What do I need to do?
To continue creating STP submissions for the 2021/22 financial year, you'll need to migrate over to the Reckon Payroll App. Its super easy to do, just download it from your respective app store linked below and sign in with your existing STP app login credentials. You'll be able to migrate your existing data to the new Payroll App directly from there.
Do I have to pay for the Payroll App?
The Reckon Payroll App will have two plan options; Premium and Free. We're currently busy finalising the free plan which will be available shortly and you're more than welcome to stay on the free option for as long as you like. If you're looking to supercharge your experience with more features and functionality you can upgrade to the Premium plan for $9.99 per month which is available now. The Premium plan includes mobile and web access so you can access your account from the mobile app or a PC, email payslips, track leave, reporting, emailing, free access to Reckon Mate our employee companion app, free telephone support and much more!
Check out our STP App FAQ guide below or post a question below.
There are a lot more updates and information to follow so stay tuned!
Download the Payroll App today!
Apple App Store
Introducing the new look Reckon Payroll App!
We are very excited to introduce the new and improved Reckon Payroll app, rebuilt with a fresh new look and improved experience. We'll also be adding a stack of new features over the coming months, so stay tuned.
Simply update your app to see what all the fuss is about!
To ensure our services are humming along at top capacity, our teams will perform scheduled maintenance on Reckon One UK services early on Monday. As a result, there will be a short period where Reckon One UK services are unavailable to our UK users.
You will be unable to access Reckon One services during this time and we recommend you logout of Reckon One prior to the scheduled maintenance period commencing.
This will also affect the ability to share or setup a Reckon One book from the Reckon Portal during the maintenance period.
MAINTENANCE DATE & TIME
Maintenance will commence: 1:00AM - 4:00AM (BST) Monday 3 May 2021
Reckon One Australia and New Zealand is not affected by this maintenance and will be fully accessible.
We sincerely apologise for any inconvenience this may cause and thank you all for your patience.
Just a heads up, New Zealand Reckon Accounts Hosted 2020 will no longer be available as of 5:00PM (NZST) on 30 April 2021.
If you are still currently using NZ Reckon Accounts Hosted 2020, this is a reminder to upgrade to the latest version - NZ Reckon Accounts Hosted 2021.
Access to the NZ 2020 version will be removed at 5:00pm (NZST) on 30 April 2021, please ensure you have upgraded to the latest version before this date.
To access NZ Accounts Hosted 2021, log in to your account and simply click on the 'Launch Accounts 2021' button.
We strongly recommend you read the UPGRADE GUIDE and keep a backup of your company file before upgrading to the latest version.
IMPORTANT NOTICE FOR RECKON ONE LEGACY MOBILE APP USERS
We'd like to inform you that the legacy Reckon One mobile app for Android and iOS smartphones will be decommissioned from 30 April 2021 and will no longer be accessible from this date.
While the legacy Reckon One mobile app has not been available to download via Google Play Store and Apple App store since 2019, the app will now no longer be available for all existing users who currently have it on their device.
Why is the Reckon One mobile app being decommissioned?
As Reckon One has evolved and developed with newer features & functionality, the codebase that the legacy Reckon One app was initially built on has become unable to support it.
How do I access Reckon One on a mobile device?
In the interim, you can login and use Reckon One on a internet browser app on your phone or tablet eg. Google Chrome, Safari, Firefox etc.
Will there be a new mobile app?
Reckon is committed to delivering the best apps as part of our exciting mobile strategy. This includes a new eco-system of interconnected apps which has started to come through with the recent release of the Reckon Payroll App and the Reckon Mate App. Soon to be released is our new Invoices app which will allow you to create invoices on the go from your mobile or tablet. The Invoice app is scheduled to be released in the second half of 2021.
There’s a fair bit happening behind the scenes which we’re very excited to deliver on and there will be more info & announcements coming very soon.
If you have any queries or questions around this, please don't hesitate to email us at [email protected], call us on 1300 756 663 or drop a comment below.
Check out our new help guide page linked below for information on JobMaker and how to process JobMaker credit reporting with Reckon Accounts Hosted.
Check out our new help guide page linked below for information on JobMaker and how to process JobMaker credit reporting with Reckon One.
If your business is eligible for the JobMaker hiring credit subsidy, you can use the Reckon Payroll app to report the JobMaker credits.
Check out our step by step guide below to understand how to report JobMaker eligible employees and pay runs.
Reckon Mate allows you, as the employee, to view your leave balances, pay slips and personal details registered with your employer and much more!
To get started, check out our guide below -
Reckon Mate is the employee facing app for businesses who use the Reckon Payroll app. Reckon Mate gives you the ability to check your payslips, leave balances, superannuation, deductions and allowances from anywhere on your smartphone. Reckon Mate also has a year-to-date payroll summary, which makes make it easy to see the sum of your payments across the financial year and get organised for tax time!
Reckon Mate makes it quick & easy to:
- See your full pay history
- Check your payslips
- Keep track of superannuation, allowances and deductions
- View your annual & personal leave balances
- See your payment summary for tax time
Please Note: To use Reckon Mate you must be invited by your employer.
To download Reckon Mate, click the links below to your respective app store.