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Reckon Payroll App Update v2.18.9
The Reckon Payroll App has received a new update to version v2.18.9 which is now available to download from your app store.
The ability to create pay schedules has been introduced to the Reckon Payroll App!
The pay schedule functionality will allow you to create schedules for pay runs that occur at set frequencies eg. fortnightly, monthly etc and attach employees to them. Its a great way to streamline the pay run process and will automatically keep updating your pay periods and pay dates as you progress.
The Pay schedule functionality is exclusive to the Premium plan in the Payroll App and will allow you access and create pay schedules in both the Payroll App mobile app and web access. If you are currently on the free basic plan and would like to upgrade to Premium, you can do so by tapping the 'Upgrade' button in your app and follow the prompts to subscribe via your app store.
Check out our help guides and how-to video linked below for more info on the Pay Schedule feature in the Reckon Payroll App.
Reckon Payroll App Update v2.12.16
The Reckon Payroll App has received an update to v2.12.16 which is available to download from your app store.
Employee information validation improvements
We've made some much needed improvements to the way employee information is validated when you attempt to create a new employee or complete the profile of an employee migrated from the old STP app.
If you attempt to save an employee profile without full information being completed in each of the tabs, the app will now take you back to the respective tab that requires information. It will also display a message at the top detailing exactly which information is missing that requires your attention.
If you are missing information in more than one tab, the app will take you back to the first tab with missing information. You will also see a red dot symbol on each tab that contains incomplete information.
Check out the screen recording below for an example on how the new process works in the v2.12.16 update. The example shows an incomplete employee profile attempting to be saved but is missing information in two tabs. Upon attempting to save, the Payroll App directs you back to the first tab that requires missing info to be completed. A subsequent attempt at saving the still-incomplete profile then immediately switches to the next tab that requires information. Once entered, the save then completes successfully.
Common migration issues/blockers
Are you having trouble migrating from the STP app to the Payroll App?
We've put together a guide on the most common reasons that can cause your migration to the Payroll App to be blocked and how to solve them.
If you're encountering an issue with your migration that isn't covered in the help guide above, please create a new discussion on the Community here and give us as much information as possible on what's happening, we're more than happy to assist 😊.
Reckon Payroll App Update v2.12.13
The Reckon Payroll App has received an update to v2.12.13 which is available to download from your app store.
Leave Loading field fixed
The previous v2.12.9 update introduced a bug to the leave loading field in an employee profile where the previous % value would be retained even if the value was removed and saved. This has now been fixed in this new v2.12.3 update.
In-app ability to edit Company Name
You will now be able to edit the company name and legal name in-app for ABN entity. This is particularly useful if you have been contacted by the ATO to do so if there are disparities with how your business name has been registered.
Are you currently using the free STP App and need to migrate over to the Payroll App?
Got a burning question about what's happening, how to migrate, what it all means for you or just some general info about?
Check out our Frequently Asked Questions (FAQ) guide linked below which answers the most common questions on migrating from the free STP app to the Payroll App.
FAQ - Migrating from the STP App to the Payroll App
The STP App has been retired, which means you are no longer able to create new STP submissions in the STP App for the 2020/21 year. Now is the time to complete EOFY finalisations in the STP App and start the new financial year fresh in the Reckon Payroll App.
Simply download the Reckon Payroll App and sign in with your existing STP App login credentials. You'll be able to migrate your existing data to the Reckon Payroll App from there.
For more information check out our help resources below which cover Frequently Asked Questions (FAQ) on migrating from the STP app to the Payroll App.
STP PHASE 2 COMPLIANCE REMINDER
With the expansion of Singe Touch Payroll to STP Phase 2 you will be required to itemise the components that make up the gross income amount and provide additional reporting fields to the ATO.
This change means that the STP App's simple design will no longer satisfy ATO STP requirements, and has been a major factor in our decision to retire the app. The Reckon Payroll App's additional functionality will enable you to easily transition to STP Phase 2 when it comes into effect on 1 January 2022.
Click below to learn more about Single Touch Payroll Phase 2 -
Download the Reckon Payroll App by clicking the link below -
I have just migrated from the STP app to the Payroll App and need to send my EOFY finalisation but my employee balances are incorrect, what do I do?
If you have successfully migrated to the Payroll App and are preparing to send your 2020/21 EOFY finalisation but have realised your employee balances are incorrect then you'll need to amend them first. Its important to understand what the Pay Summary balances are made up of in order to correct them so I've put together some common scenarios below.
I have migrated from the STP app and am ready to send my EOFY finalisation but my balances are wrong. I have NOT created any payruns for 2020/21 in the Payroll App itself and don't need to either. How do I correct my balances?
If you have just migrated from the STP app and haven't created any pay runs in the Payroll App itself, and don't need to either, then the totals on the employee's pay summary section will match the figures that are displayed on their Initial YTD tab.
All you need to do is update the balances in the 'Initial YTD' tab in the employee profile in the Payroll App to what you'd like them to be. This updated balance will then be sent through with your End of Financial Year finalisation.
Example: Employee John Smith has total balance of $1000.00 earnings, $200.00 tax and $50.00 super migrated from my 2020/21 submissions in the STP app. I can see this in the Initial Year to Date tab in the Payroll App but I know these are wrong, it should be $900.00 earnings, $150.00 tax and $25.00 super in reality, what do I do?
Super simple! Just edit the Initial YTD tab in the employee's profile with the correct balances that you need them to be. So in this example, just enter $900.00 earnings, $150.00 tax and $25.00 super in each respective field in the Initial YTD tab in employee John Smith's profile in the Payroll App.
I have migrated from the STP app and have created payruns for 2020/21 in the Payroll App as well. The Pay Summary balances for my employees are wrong and I need to correct them to send my EOFY finalisation. What do I do?
The Pay Summary section shows a combined total of the balances in the 'Initial YTD' tab in the employee profile + any pay runs created in the Payroll App itself for the employee.
Pay runs that are created in the Payroll App itself are shown in the Pay Runs tab.
Example: I have created 3 pay runs in the Payroll App for employee John Smith that total;
- $20,000.00 earnings, $5,000.00 tax and $1,000.00 super
The balances showing in the 'Initial YTD' tab for John Smith is;
- Initial YTD Earnings $30,000.00, Initial YTD Tax $10,000.00, Initial YTD Super $5,000.00
What you see in the Pay Summary section is the combined total of the pay runs sent from the Payroll App + the Initial YTD balance. So in this example -
- Earnings: $30,000.00 (Initial YTD) + $20000.00 (pay runs) = $50,000.00
- Tax: $10,000.00 + $5,000.00 = $15,000.00
- Super: $5,000.00 + $1,000.00 = $6,000.00
Now if the desired result is for John's earnings balance to be $30,000.00 only then you would need to enter the difference of this in the 'Initial YTD' tab ie. $30,000.00 - $20,000.00 = $10,000.00.
If the desired result is for John's tax balance to be $10,000.00 only then you would need to enter the difference of this in the 'Initial YTD' tab ie. $10,000.00 - $5,000.00 = $5000.00 and so on.
My 2020/21 EOFY has been successful. I've created a pay run for 2021/22 in the Payroll App but need to correct it. What do I do?
If you've created a pay run in the Payroll App which has incorrect balances then you can adjust that specific pay run itself. To do so, check out the instructions here -
The FREE Basic plan for the Payroll App is NOW available!
We're super excited to announce that the Reckon Payroll App FREE basic plan is now available to download.
The new basic plan on the Payroll App replaces the Reckon STP App that will be retired from 1 July 2021. Migrate now and enjoy everything you love about the STP App & new features to help you process payroll and manage employees!
To migrate simply download the Reckon Payroll App and sign in with your existing STP App login credentials. You'll be able to migrate your existing data to the Payroll App directly from there.
We're really excited to let you in on some big changes coming soon to our free Single Touch Payroll app!
We will soon be introducing a FREE basic plan for the Reckon Payroll app which our STP app users will move over to! It will include everything you love about the STP app but at the same time introduce so much more features and functionality for you to utilise. Best of all, you can migrate your existing STP app data over to the new Payroll App!
The free basic Payroll App plan will allow you to perform actual payroll functions including unlimited employees, pay runs, calculate super and PAYG obligations, access to the Reckon Mate companion app and of course Single Touch Payroll submissions.
The free STP app was a simple STP reporting tool for micro-businesses, and the transition to the new Payroll App will give you a lot more functionality to manage your payroll activities.
Important things to know..
What is happening to the free STP app?
The free STP app will be retired from 1 July 2021 and you will not be able to create any new STP submissions for the 2021/22 financial year in the STP app. You can continue to create any STP submissions for the current 2020/21 financial year along with finalising your 2020/21 EOFY in the STP app.
What do I need to do?
To continue creating STP submissions for the 2021/22 financial year, you'll need to migrate over to the Reckon Payroll App. Its super easy to do, just download it from your respective app store linked below and sign in with your existing STP app login credentials. You'll be able to migrate your existing data to the new Payroll App directly from there.
Do I have to pay for the Payroll App?
The Reckon Payroll App will have two plan options; Premium and Free. We're currently busy finalising the free plan which will be available shortly and you're more than welcome to stay on the free option for as long as you like. If you're looking to supercharge your experience with more features and functionality you can upgrade to the Premium plan for $9.99 per month which is available now. The Premium plan includes mobile and web access so you can access your account from the mobile app or a PC, email payslips, track leave, reporting, emailing, free access to Reckon Mate our employee companion app, free telephone support and much more!
Check out our STP App FAQ guide below or post a question below.
There are a lot more updates and information to follow so stay tuned!
Download the Payroll App today!
Apple App Store
Introducing the new look Reckon Payroll App!
We are very excited to introduce the new and improved Reckon Payroll app, rebuilt with a fresh new look and improved experience. We'll also be adding a stack of new features over the coming months, so stay tuned.
Simply update your app to see what all the fuss is about!