Best Of
Re: Invoice page 2
Hi @Selina
There is no separate 'page 2' layout.
The template layout is repeated in the subsequent pages when the amount of item rows exceeds what can fit on one page.
Example:
Datarec
Re: Quicken 2012 to Reckon Accounts 2025 Desktop
Hi @PAS
Is this "Quicken Personal 2012" you are using the one that has been purchased in Australia from Reckon or one that had been purchased from Quicken.com (USA/Canada)?
This community post indicates that you may be using a USA version.
Datarec
Re: My software won't reinstall without a new key, how can I fix it?
Hi, thanks for your reply. Yes, I have installed and activated the software. It even accepted my backup file and I saw all of my accounts and everything was in order. The problem came after I closed the software and tried to reopen it. That's when I got the error saying it was installed on a second computer and I needed a new license key. I changed the Device Name on the computer back to its old name before the system reload, uninstalled Reckon and reinstalled it, but it didn't change anything. I was albe to install the software with the IKC given to me after system reload, install my backup file, see my files and then when I closed the program and reopened it, it still is asking for another
new license key. It seems the answer is simply a new key.
Re: My software won't reinstall without a new key, how can I fix it?
Thanks for the additional info @jmello
We actually have a guide on this specific situation which I'll link below and I'd suggest taking a look at first -
Rav
Re: Entering glitch
Hi Barb,
This is an easy one to fix once you know ( :-) ), because that zero is actually in the field. Therefore, you have to overtype or delete it to get the two-digit cents into the field. If you don't, it stays there and allows only one digit of cents. You may have noticed that an amount of 265.1 would be accepted, but 265.11 won't.
In the Invoice screen, you have to confirm the recording of the payment by clicking the blue button "Record Payment" above the line of entry fields for the details, before selecting "New".
Re: Ability to Save & Add New Receipt
Hi Rav,
Yes that's the correct screen i think but I don't have the 'save and new' button.
Re: Search for an amount
Hi Barbara.
If you know what kind of document you are searching for, you can use the Filter feature on the amount column (Invoices, Bills, Payments, Receipts) to filter by amount.
You can also search for an Outstanding Amount or Balance Remaining in Invoices and Bills
Re: Reason why assebly build may not be increasing inventory on hand
Once inventory shortages and pending builds have been accumulating for years, it usually becomes a historical inventory repair issue, rather than a simple build problem.
What often happens is 1 negative component creates another shortage later, which then snowballs through the file over time.
My suggestion would be rather than trying to perfectly repair 10+ years of history, instead:
- choose a clean cutoff date
- correct stock quantities from that point
- clear current pending builds
- & then enforce processes to prevent future negatives.
Selling assembly items before completing the build is commonly what starts the problem.
At this stage, focusing on getting stock accurate going forward is usually far more practical than trying to trace every historical shortage transaction-by-transaction 😬
Acctd4
Re: Reason why assebly build may not be increasing inventory on hand
What you’re describing usually indicates a component shortage somewhere, even if it’s not immediately obvious.
A few things I’d check:
• Build date timing — Reckon checks component availability as at the Build date, NOT today’s quantities. Historical negatives can cause a build to go Pending even when stock currently looks fine.
• Run a Stock Status by Item report for the components and look closely for:
- negative available qty
- committed stock
- tiny decimal shortages/rounding issues
• Try changing the Build date to today/future & test again.
• Try building qty = 1 only, in case it’s a rounding issue on one component.
• Run Verify/Rebuild (after backup). Old pending builds can sometimes leave inventory inconsistencies behind.
• If all else looks normal, create a brand new test assembly using the same components. Occasionally an assembly item itself can become damaged/corrupted.
The fact there’s no warning message and it silently moves to Pending Builds generally points more toward a stock availability issue than a hard data corruption error though 😊
From your screenshot, it looks like the issue is because that Assembly is already in the negative at that point eg you previously "sold" (or allocated) one you hadn't yet built! Try building it on a prior date, when it was last at 0 or a positive count.
Acctd4
Re: Importing bank statements?
Its all available on our help site.
If anybody has any suggestions for improvements, we’re happy to review and update the documentation, just let us know if anything looks outdated or could be improved.
Here’s the specific section for Reckon Personal and H&B:





