Best Of
Re: Memorised Reports in Reckon One
I could really do with this feature. Please sooner rather than later
tok
Re: Service / Database issues with Reckon Accounts v34 Premier Edition (2025)
Thanks @Datarec Is this likely to be a permanent fix though? I tried disabling the service but it randomly activated itself again (possibly after a Server Restart). The only way I know of for sure to fix it permanently is to permanently delete the service:
sc delete QuickbooksDB35
And also, are we definitely supposed to be running DB34 and not DB35 ? I'm not sure why there's 2 of them, unless it's some sort of 32/64 bit conflict. It seems odd having to delete a service on an out of the box installation.
I'm just wondering why the DB35 service is even there. If there was a problem with the DB34 service and that's why it was patched, could that issue involve potential data loss?
Re: Service / Database issues with Reckon Accounts v34 Premier Edition (2025)
I contacted support last night who were extremely helpful.
They jumped onto my computer, opened up Task Manager and disabled something running in the background - Adaptive Server Anywhere Net I think.
That seems to have fixed mine and I'm up and running now.
I'm not tech/file savvy so I was grateful for the assistance.
DiSmith
Re: Toolbar Preference Settings
Hi @hmfgroup
Just wanted to jump in and clarify the behaviour here. Your preference settings to hide the Reckon Accounts Hosted toolbar will remain enabled if you've ticked it even after you've logged out and started a new session later on. You shouldn't need to tick this each time you login.
The only difference is, the next time you start a new session, while the toolbar will display, (basically to let you know its still there if you need it), you just need to click the little chevron button to hide it.
Rav
Re: HECS Debt set up
Hi @SuzanaVarga
If you ensure you tick the HELP Debt box in the employee’s record, it will calculate additional tax automatically, based on the earnings.
The new Tax Table update reflects the reduced threshold for those tax tables, following the 20% debt reduction legislation recently passed.
Acctd4
Re: Tax Table Update for STSL (24 September 2025) - Reckon Accounts Desktop v34
Hi @Jody
You will need an internet connection in order to grab the latest tax table update as it will pull this update down from our server.
Are you able to temporarily connect your PC/laptop to the internet just for this update? Its a very small update in terms of file size so won't require much data.
Rav
Re: Lodging STP file from Reckon Accounts Desktop instead of Hosted
Ohhhhh 🤦🏻♀️ … Yep, they will 😁
Acctd4
Re: Error Code 5 when downloading latest STSL tax table update
In another community post, Rav has provided a solution for users experiencing an Error Code 5 when downloading the latest STSL tax table update.
Error Code 5 when downloading latest STSL tax table update — Reckon Community
Can I get you to please run the Reckon Accounts software with administrator privileges by selecting the Run as Administrator option in the start menu, or right clicking the shortcut icon and selecting the option.
Once its open, try grabbing the latest tax table update again and let me know if it works for you
Datarec