Best Of
Re: Viewing Payslips - The ability to seamlessly click through to next Employee to View!!
Thanks for getting this sorted Rav
Re: Permission Level Accountant for EOFY
Hi @ACMC, welcome back to the Reckon Community and great to hear you're starting out with Reckon One 🙂
When it comes to sharing and access, Reckon One is really flexible and allows you to customise the access you give to other users. We call these 'roles' in Reckon One and they allow you to provide specific levels of access to others users you share your book with.
If your accountant is requesting admin access to the book, then yes you're correct it will grant the ability to view but also change anything in the book ie. essentially the same level you have as the owner of the book.
Ultimately, the decision is yours if that's the level of access you'd like to provide however if not, you can give them a different permission level (role), or you can even create your own custom role with access to specific areas/tasks. You've mentioned your new accountant hasn't previously used Reckon One so it may be more prudent to provide them with view access while they become accustomed to their way around, just my thought and you obviously don't have to follow that.
I'll add some info on roles in Reckon One here and it also covers how to create custom roles as well - but please let me know if you have any questions.
Rav
Re: Change User to Administrator
Hi @KYLIE TANNER ,
Thank you for reaching out.
Unfortunately, in Reckon Accounts Desktop, each company file is associated with only one Administrator account, and this account cannot be deleted or reassigned to a different username. The Administrator role is permanently tied to the Admin user.
If you need to hand over administrative control to another team member, then you can:
- Change the Admin password and share it securely to do this, first Login as the current Admin user.
- Navigate to Company > Users > Set Up Users and Roles >Select Admin and click Edit
- Change the Password and provide the new password to the person taking over the role.
This ensures they have full administrative access.
I hope this helps.
Reeta
Re: How to show a detailed P+L in order of regular P+L ????
Hi @Anita ,
Hey, have you tried using the Show More option to customize the report? It should let you sort accounts in order and show all the subaccounts. In the P&L and in all other reports, you can click on the amount to see what makes up that account.
I hope it helps.
klaura
Re: How to delete a sub account easier than deleting lots of transactions.
I'm 95% sure you'll have to take care of the transactions individually. I guess it doesn't allow you to delete transactions via deleting an account as a safeguard so that you don't delete mass transactions in error
Re: 📢 Important info & Frequently Asked Questions - Personal Plus and Home & Business
I have just installed Reckon Accounts Personal Plus v31. Most things work ok but on one of my files the Investment Account Balance for one of my investment does not agree with the investment balance showing on the Portfolio Value Report or the Account Balances Report. It is only happening on this one investment. Has anyone else had this issue? Any solutions?
Re: how to add invoice date onto one of the columns on Pay Bills page
Hi @jenny_9151212,
Sorry to be the bearer of bad news, you can't edit the columns unfortunately.
The only thing I could recommend in this instance is to post on our ideas page in the Reckon Accounts category and request for this feature to be implemented here:
Please let me know if there is anything else I can help you with.
Lucas
Re: Invoices not being received
I'm not an expert but I'd suggest that if the email report lists it as successful then it's left Reckon's servers and something is happening down the line.
I'd probably start with getting them to add the accountshosted@reckon.com email address as a trusted sender. It made a huge difference to my clients
Re: Invoices not being received
Lyn, does it happen to the same customer each time or all?
One of the things I did with my clients was to get them to ask their customers to add accountshosted@reckon.com on the safe list of their email client or as a trusted contact.
They might have an overly sensitive firewall perhaps?
Re: I am about to get a new computer. What do I have to do to transfer my license from the old computer
George you should only keep your backups in cloud storage. Your actual file needs to be on c drive
