Best Of
Re: Annual Leave and Sick Leave Accruals set up incorrect need to go back and change
that’s great to hear @Leanne_7663246 , good on Shaz
Re: Invoicing
@perthforklifts , the corollary to Shaz's post is that the due date won't be brought forward if you issue now. Hence there should not be any instances of clients being upset because you are asking for payment any earlier than normal.
Re: Unable to access Payroll
I can see that your account is under a user name so when you're logging in to Reckon Payroll please ensure you're using your user name rather than an email address.
If you're unsure of what your user name is, shoot me a PM and I'll be able to provide it.
Re: General Journal - Apply Credit from Accounts Payable to an Invoice in Accounts Receivable
Hi There
Contras are best recorded using a Clearing account. This is a “dummy” bank account for the purpose of receiving into/paying out of, in these circumstances.
Enter the customer’s invoice payment as normal via Receive Payment but Deposit to the Clearing account.
This account will now have these funds in it for you to use to “pay” the Supplier’s Bill from, via Pay Bills.
(In Pay Bills, make sure you select the Clearing bank account to “pay” from)
The Clearing account should then be zero unless there’s a balance remaining that they actually paid into your bank account. If this is the case, just use Transfer or a Write Chq to move the funds from there into your actual bank account, as per their deposit (if applicable) ☺️
Re: I have a RAH file open and I am trying to login to a completely separate RAH file
On Addition to what @Rav mentioned above, you can always switch between the companies by clicking on Open previous company. This can be found as in the screenshot provided below -
To have multiple files open in the Open Previous Company, please set the number of previous companies as per your requirement and then you will be able to switch.
Please let us know for any concerns. Thank you!
Regards
Tanvi
Re: Inventory Valuation
Dear @prasanna ,
If the suggestion from Shaz does not work, you may wish to briefly run a Rebuild on your company file.
You can do so by:
- Going to File.
- Select Utilities.
- Select Rebuild Data.
This difference may be caused by a minor corruption, and a rebuild should correct this kind of difference.
Let me know if neither option works, and I'll happily give further suggestions.
Kind regards,
Alexander McKeown
Reckon Senior Technical Support
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
If your users have their own login to the service then they'll each have their own individual MFA so there's no need for sharing codes. Please note, I'm referring to a login to the Reckon Accounts Hosted service itself, not a login to the company file which is completely separate and unrelated.
Re: Email report as a Spreadsheet
Glad to hear that resolves the issue for you and is a good tip for other users who visit this post in the future who are similarly affected.
Re: Annual Leave and Sick Leave Accruals set up incorrect need to go back and change
There are 4 so it isn't to bad
Re: IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒
Thanks @Rav & @Kris_Williams, it's not very convenient when I'm choosing to do some bookwork at 9pm at night, and having to ring or text someone for the code. We've already had this situation happen last week, so we have removed the MFA for now. I want a more permanent solution than this.
We are a church Diocese using Reckon hosted for parish bookkeeping. Many of our parishes cannot afford a single license, hence why we have 2 parishes sharing. We have 12 paid licenses of which 10 are shared by 2 parishes each.