Best Of
Re: ✅ RESOLVED - Issue with paid pay runs being reverted back to draft status in Reckon Payroll
Yes I agree Rob Payne , I suspect it was to do with taking Payroll back into the main program too. The duplication for me was only with the GL, I didn't have a duplicate in the payroll section, so didn't have a duplicate run to set back to draft. I only had to delete the payment then payroll journals, and all OK now.
Re: Reckon down............. Didn't get connection settings
Back up and running. Thanks Reckon team
PeterC67
Re: Reckon down............. Didn't get connection settings
Dear @PeterC67 ,
We're currently aware of an unexpected outage.
We are working on it as quickly as possible.
Kind regards,
Alexis McKeown
Reckon Senior Technical Support
Re: ISSUES WITH RECKON ACCOUNTS HOSTED
I still think using the file off-line will help to isolate the issue.
Use fast.com or speedtest.net to check the speed
I'm here all day
Zappy
Zappy
Re: How can you generate an employee separation certificate in Accounts Hosted? Thanks!
Thanks Zappy - that's disappointing that a payroll system cannot autofill a form.
Oh well, back to pen and paper. :)
Re: ISSUES WITH RECKON ACCOUNTS HOSTED
@JEN have you done a file rebuild recently? If not go to file - utilities - rebuild data. And do it 3 times
Re: Has anyone had success installing H&B 2016 or V31 onto a macbook using parallels & windows 11
This was a comment from @Datarec this morning in a separate thread.
If the previous version Reckon Accounts Personal 2022 was successfully running on a Windows 11 Pro under Parallels virtualization software, on a ARM based Mac, then it was uninstalled, then the Reckon Accounts Personal V31 was installed and fails to run, then any attempt to re-install the older Reckon Accounts Personal 2022 also fails.
Consider, setting up a brand new fresh VM of Windows 11 Pro using Parallels and installing the Reckon Accounts V31. Confirm if this works.
Or consider, setting up a brand new fresh VM of Windows 11 Pro using Parallels and installing the Reckon Accounts Personal 2022. Confirm if this works.
Re: My Savings Plan
If you want to give me a call i will see what's happening. 0418907140
Re: Undo Reconciliation
that’s good to hear, sorry I didn’t see your message earlier, still happy to help if you need it. Message is best I will see that immediately