Best Of

Re: group certificate, payment summaries

You’re very welcome….

Kris_Williams

1

Re: Reckon One menu options have disappeared

Thanks for your patience regarding this issue and if you ever require assistance with anything or notice that it happens again, please reach out and we will do our best to assist you.🙂

Thank you and have a lovely day.

Lucas

2

Re: Reckon One menu options have disappeared

Hi Rav

Seems all good now. Thanks for dealing with the issue so quickly.

Regards

Tony

Tony Finn

1

Re: Reckon One menu options have disappeared

Hi Rav

I have granted the access for you as requested.

Tony

Tony Finn

1

Re: Reckon One menu options have disappeared

Thanks for getting back to me so quickly.

We have tried in two browsers, Firefox and Chrome and have also logged out and back in on both. Issue still occurring. Also have rebooted the whole computer. Having same issue on multiple pc's.

Tony

Tony Finn

1

Re: Reckon One menu options have disappeared

Hi Rav

Vanessa here, Tony is just with a patient at the moment…..I will get him to accept the access as soon as he's available. Approx 10-15 minutes.

:-)

Tony Finn

2

Re: Reckon Mate - payslips not appearing

HI Rav

Thanks for following up. Yes they were able to access their payslip for the pay run last Monday. I let them know that they won't see the past payslips but new payruns will show up.

Regards

Therese

Therese R

1

Re: Date transaction was entered or updated

Hi @PCsforKids,

This is currently not available in Reckon one at this time unfortunately, I can only suggest posting on our https://ideas.reckon.com/ as feature that we could possibly implement in the future.

Thank you and speak soon.

Lucas

1