Best Of

Re: Could not delete item in scheduled bills & deposits

Choose Tools menu > Go to Reckon Accounts Home.
On the Home page click the Home tab on the right.

How can I tell if I'm on the default Home page?

The Bills and Deposits title appears at the top of the page (below the row of tabs).

If necessary, click List to display your current and upcoming scheduled items in a list format.
In the Show list, select All - by Bills and Deposits.
Right-click in the transactions list body, and from the popup then choose Scan now for recurring transactions.
Right-click again in the transactions list body, and then choose Consider rejected recurring transactions.
Do a Validation by selecting File/File Operations/Validate.
Exit Reckon by selecting File/exit.
Restart Reckon.
On repeating 6 it should complete with no errors.

QED

Trevor Price

1

Re: User access

Thank you Shaz. Thats very helpful and will do exactly as I needed. I had no idea this was a facility avaialbe to me!

Lyn_10072495

1

Re: User access

@Lyn_10072495 The status in the Hosted platform is specific to your licence only eg the ability to add/remove (paid) licences & share your company files.

The access you need to edit - & the one which Eric is referring to - is his created User login to your company file itself.

The “Admin” user can add/remove/edit any of these extensively within the company file, via the Company dropdown menu > Users > Set up Users and Roles 😁

Acctd4

2

Re: RESC error

Hi Eric,

Thanks for your response.

There was nothing unusual in this pay run compared to any of his others. It appears to have been a system glitch, as it occurred again this pay run.

I resolved it by completely removing him from both runs and reprocessing them, after which no RESC was calculated.

Cheers,

Kali

1

Re: Super batch in draft has wrong heading

I understand you created a SuperStream batch and accidentally selected the wrong date. Because of that, it’s very likely the batch hasn’t been processed yet.

Here’s what you can do: —Delete the incorrect SuperStream batch and create a new one with the correct date.

Steps to delete the batch:

Go to Payroll > SuperStream.
Tick the SuperStream batch you want to remove.
Click the Delete button that appears at the bottom.

Once deleted, you can recreate the batch with the correct date and continue as normal.

Ageoftaxation

1

as long as you select the cheque account and not online bank. If you are creating an aba file to import into the bank you may get just one transaction- I don’t use aba files except for payroll and they create a single payment. Just try ticking a couple, you can always delete them

When you have done it look in the bank register

Kris_Williams

3

Re: Reckon One Book wont open?

I just called and spoke with one of the support staff; he said that it should be fixed by 4pm today, but that he will email an update as soon as he hears anything.

swanny

1

Re: Reckon One Book wont open?

I have to the same problem Caroline, it has been this way since last night for me.

swanny

1

Re: Reckon One Book wont open?

Access appears to be working now!

swanny

1

Re: Downloading backups to USB

The trick to downloading from MyFiles is to open the relevant folder (B) and click twice on the word Date Modified so it brings the latest file to the top. Tick the backup you want, then go to Actions - Download. This will download to your PC to your default downloads folder, then you simply copy or move it from there to your USB. I’m not sure what an ND file is but it is one of many created when opening a file - you don’t need to worry about it you only need the backup file

Kris_Williams

1