Best Of

Re: RAH LOGGING OUT

That message will usually appear if your Reckon Accounts Hosted session has been left inactive/idle for an hour. When you are logged into your Reckon Accounts Hosted file and working in it, your session will remain logged in indefinitely provided you are actively working in the file. However if leave your session inactive for an hour then you'll see the above message appear.

I'd recommend checking out this post for more detailed info on this - How do sessions work in Reckon Accounts Hosted? 💻

Rav

1

Re: Personal Plus 2022 updating of share prices

There is no point in downloading the program again as it wont help If your file is corrupt, validate and super validate may help Otherwise, give me a call and I'll look at it for my end.

GerryWinter

1

Re: Underpayment of wages

Many thanks Kris for sharing your knowledge regarding my small problem and your clear explanations. I know who to ask in future if I have any more queries.

Antipodean01

1

Re: Underpayment of wages

glad to be of help, enjoy the rest of the long weekend

Kris_Williams

1

Re: Underpayment of wages

well you can still do an additional payrun, if you don’t want to change the existing pays. You’re welcome to give me a call in the morning - after 9 Sydney time

Kris_Williams

2

Re: reset password

Glad you were able to get this sorted @aromabals 👍

Rav

1

Re: reset password

its okay all , I just received password reset email , YAY enjoy your weekend

aromabals

1

Re: Where to "Enter payroll year to date" when creating New Employee Profile?

Hi @Bookkeeper4

This is under the Employees dropdown menu:

Acctd4

3

Re: Where to "Enter payroll year to date" when creating New Employee Profile?

Thank you so much :)

Bookkeeper4

1

Re: Email Service Connection

Hi @hlglass

I’m sorry to hear you’re experiencing issues with emailing. We’re aware that Microsoft/Outlook made some changes that have caused the "Outlook/Hotmail" option to stop functioning, and we’re actively working on a fix.

In the meantime, if you have Outlook (classic), you might want to try adding your email there and selecting the Outlook provider option. That’s worked for me and a few others. If that doesn’t work for you, Gmail is still running smoothly if you’re okay with using it.

*Note the Outlook email provider option only seems to work with the older classic version and not the Outlook(new) version at this time. We are still working for a fix for this as well.

Hope this helps! 😁

Jason_Z

2