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Backpay
$4000 backpay that spans quite a few years, what code would this be - just Salaries and Wages?
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termination payment
It says in the help menu, Click Pay Employees and then click Create Termination Cheque. I cant find this button "Create Termination Cheque" do I just do it all like a normal pay then go and terminate the employee
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Payroll
How to you stop a user having access to payroll/employees in Reckon Accounts Hosted ?
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Setting up leave without pay for salaried employee
I’ve only had hourly payroll unsure how to do leave without pay for a salaried employee ? I’m assuming their weekly pay amount will be reduced?
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Employment Type (Full Time/Part Time / Casual)
Good morning, Team, Can we generate report for Employment Type (Full Time/Part Time/Casual) under Reckon Hosted. I searched Report under Contact Employment List, but there was no filter for Employment Type. Anyone helps me pls.
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New Vehicle Purchase
Hi Community, The business has purchased a new vehicle under finance (Commercial Loan). I have the funding schedule which itemises the amount of credit (vehicle purchase cost), amount of interest and a service fee which is payable monthly over a specified term. What is the best way to process this in Reckon Hosted. I am…
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Advertised Webinar
Hi, if you want register for a webinar. But cannot make it to it at that time, will the recording that you provide be the exact same training? Thanks
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Reverse Payrun
Hi Guys, How do I reverse a pay run in accounts reckon hosted?
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Exporting Invoice Descriptions
We have a lot of invoices where information has been typed into the Description field - some have been entered beside an item, others with no items as shown I'm needing to extract all information from the description - either as a report, IIF export or any other way. Is this possible and if so how? Thanks
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Received payment discrepancy
There is an error on the amount i received and applied. I have changed the amount as per what I received but the system will input another figures whereby creating a lot of discrepancies since year 2022. Screenshot below showing even under same customer, but only certain invoices with this issue. Please advice
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Balance Sheet conversions of Foreign Currency Accounts
I am hoping that somebody can assist me. I have noticed a large discrepancy between the value created in the Balance Sheet for a foreign currency account when running a balance sheet report, compared to converting that foreign currency balance as at say the currency rate as at today. In speaking with a Reckon employee, who…
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Statements - 'Error sending Emails'
I have recently upgraded to Reckon 2023 and am now having trouble sending statements. I have tried to send individual statements as well as a small amount of bulk statements with the same result - "Error sending Emails" x Reckon Accounts has failed to send an email. Please try again. Can anyone assist with a solution…
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STP2 submission to ATO error
Completed my first payroll under Reckon Desktop STP2 and submitted to ATO and got an error message saying "submission rejected by ATO" - Contractor ABN must be supplied if an Income Stream Collection tuple with a type code Voluntary Agreement contains a Gross Payment or PAWGW amount that is greazter than zero. Trouble is…
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Long Service Leave calculations and accrual
Hi Hoping someone can help. I have an employee who has worked with us for just over 10 years. They want to use a couple of days Long Service Leave as they have used all their Annual Leave. During the 10 years they have worked both part time and full time with the part time hours varying over the years. Is there any easy…