This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
I am unable to preview the aba file on Enterprise desktop, I receive a message about internet explorer not found. I made Edge the default for this exercise but no difference
We have an old server that runs an old copy of Reckon. We have a need to keep the server and the data, however being conscious of security vulnerabilities we would like to upgrade the server and the Reckon software. I am assuming from the upgrade documentation that this is doable. What I am trying to determine is will we…
I'm having a really strange experience with the latest v34. It seems to install a QuickbooksDB35 service which is overriding the QuickbooksDB34 and preventing database access entirely. I can't find ANY references to the existence of the DB35 service, and I've tried everything I can think of to make it work "out of the box"…
Hi I need to have all the information for the various ways to pay Payday Super so I can let the CEO know the details. We will most likely be using option b. EFT payment as we use it already for Reckon. How can I find out what the EFT details will be beforehand so I can get approval to pay into that account? We have to get…
We are paying an ex employee a gratuity payment (set amount) each pay period for a period of time. I am currently deducting Tax from this but is he entitled to Super as it is not deemed OTE? Should this payment appear under a different Payroll Item than his pervious Salary (OTE)? What is the payroll item and how do I open…
How do I get Reckon Accounts Plus v34 to start up with my company file instead of the sample file? Currently when running Reckon Accounts, it opens the sample file. If I change to my own company file then everything's OK until the next time I run Reckon Accounts, where it opens the sample file once again. Running Windows…
For two fortnights I have been unable to upload my STP report. This is the ATO response message A link between your client and your agent number does not exist for the selected task. Check that you have added this client to your registered agent number.You may also need to check if you have entered the correct client…
Hi there, On the previous pay run an inactive employee was processed. I am wondering how i can amend this before I process the next pay run please? Rachel
Just upgraded to V34 and I can no longer email forms directly from the software. I have made no other changes to my settings. The error I get is : "Reckon Accounts has detected an email connectivity issue with attempting to email the remittance advice. Please try again" I am connected to the internet, outlook is open. I…
Hi, has anyone else had any of the below Balance Sheet figures HUGELY INCREASE on multiple accounts from PRE-Update printed Balance Sheet to AFTER up-date Balance Sheet figures? Inventory Asset BAS Payable Tax Payable Retained Earnings and the list goes on as all related in some way Have already spent numerous hours on the…
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