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Open Purchase Orders & Backorder Report
Hi, When modifying The 'Open Purchase Orders' report, there is no option to add a column in to show the qty of items on 'Backorder'. Is there another report I can create to show Open PO's along with how much is left on Backorder? Many thanks. Charlene
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IIF file upload successfully done but adding multiple classes in Reckon
Hello Team, Not sure if anyone who is an expert in IIF file creation has a fix for this. I had some issue with the same file template of upload last month which I used again this month but tweaked a bit. I manually deleted the class column and manually typed over to the correct classes. Is there a fix for this? The file…
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Emailing from Reckon
I am unable to email Invoices, Statements, Remittances from Reckon Accounts Enterprise and have always been able to. I have discussed this with Reckon technical support and have been told it is a microsoft issue. I have also spoken to microsoft and they advise it is a Reckon issue. Please help as it is very frustrating not…
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What's features available and tasks can perform in multi-user mode
Hi Support team, What's features available and tasks can perform in multi-user mode? Vick
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Features available and tasks perform in single or multi-user mode
Hi Support team, What's features available and tasks can perform in single or multi-user mode? Vick
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Can we multi user to bank reconciliation in multi user mode?
Hi support team, Can we with more coworker to bank reconciliation when same time in multi user mode? Vick
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can't load report same time when Multi user mode
Hi Rav, I'm currently use Enterprise version on multi user mode, but i load the report on my computer, my colleague can't input the transaction in her computer on same time. would you please provide the solution for your reference. Best regards, Vick
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How do I allocate 100% of someone's salary to superannuation via salary sacrifice?
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Invoiceing for Reckon charges
I have been with Reckon since October 2022. I am charged on a monthly basis, but I never receive an invoice for those charges. I need invoices to prove the expenditure is on behalf of the Superannuation Fund. Who do I ask to get this done please?
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Job Cost Reports
Hi There, We have a job number for each new job we do. All invoices, expenses and hours worked on this job are then attached to this job number eg; 22047 So how can I print up a list of everything we have attached to this job number? Hours work on the job. Invoice allocated to this job. Bills from suppliers allocated to…
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Accounts Enterprise 2022 Activation - Keeps Asking
We have just moved our Reckon to a New Server running Windows Server 2022 when we open our File it asks for activation, we go though the procedure and put in the Activation Code, it says "Congratulations, Reckon Accounts is now activated." I Switch the file to Multiuser it asks me to activate again, Go though procedure and…
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Tax Code N-T error
Hi When entering an invoice and using the tax code N-T, I get the error "You will not be able to use this tax code because it does not have a sales tax item defined. When I go to edit the tax code in Lists>>Tax Code List>>N-T, I get the following error this tax code has been used, you cannot change it unless you change all…
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Holiday calculation
I have had problem with the Personal & Holiday times not loading correctly. Reckon have suggested using the Workaround 2, as ( Workaround 1) did not work, to try to get around the problem. Has anyone else managed to do this with success? Is there a easier way to create a new employee profile with the same employee…
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Email address I am sending Payslips from
The payslips I email out always have the wrong sent email address and I need to manually change them every time for every employee. As I work for several clients and have 3 different emails addresses the wrong one is selected, and I don't know how to tell Reckon to use my email address and not the company I work for. I am…
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Credit notes and refunds
Hi there - going round in circles here. I noticed that for one client in accounts receivable there is a large credit showing. This has come about from a number of overpayments, whereby a credit note/adjustment note has been done for each overpayment from this customer, then applied as a refund and then the payment made to…