Important announcements for Reckon Accounts Desktop

🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

This category is for conversations related to all versions of Reckon Accounts Business (Desktop)

Change of company address and STP2 lodgement
Hi, I am using Reckon desktop 2023. Our company has recently relocated to a new address. Does anyone know if I can simply update the old address to the new address in the company info window without it affecting our STP2 lodgement? Denise
How to create an Item Location Field - Reckon Accounts
Is there a location field for items (using Accounts Premier). In the iif example file we were given it was one of the headers, but I don't see it anywhere in the program. Surely you haven't made an inventory system with no idea of where the item is on the shelf?
Salary sacrifice & STP Phase 2
Hi All I've changed category for salary sacrifice to 'S'. My STP lodgement is showing adjusted gross (without salary sacrifice) (tax table version 1.02 which is latest I believe). Is this correct? I thought salary sacrifice was included in gross when lodging STP?
Can't Access Reckon Accounts Desktop
Does anyone have a simple fix for this, haven't seen this pop up before.
Is there anyway to get a list of the items allocated to a group item ?
Is there anyway to get a list of the items allocated to a group item ?
Chart of Accounts Balance different to Ending Balance
Hi Guys I have an account where the balance in the chart of accounts is $1655.40 but if I click on the account and view it's transactions the ending balance is $ 683.11. The "ending balance" is the correct one. How do I fix the chart of accounts balance? Also how could this occur?
How to link - Unused Leave on Termination (U) to employee's annual leave records
Is there a way to link the payroll item Termination Payment - Unused Leave on Termination (U) to the employees Holiday leave record? When I enter the Termination payment, it doesn't reduce the Holiday Hours owing on his record or payslip to zero, nor does it automatically calculate the 17.5% loading.
CSV File to upload to clearing house
Hi All, Just wondering if there will be a Super file with all the relevant information to upload to our Super clearing house in the future? Mostly want to get a head start on July 2026 when it needs to be sent each pay run. At present it can take me nearly 2 hrs to enter manually (with new employees to enter also ect). Do…
Payroll Leave Items
Hi I am tidying up our Payroll items and would appreciate assistance with the attached Excel. Many thanks
ERROR IN APPLYING A CREDIT RECKON ACCOUNTS ENTERPRISE
This is somewhat embarrassing but I need help to fix a problem with a credit accidently applied to a wrong invoice. I rarely use this feature, hence my mistake. I had two invoices to pay. I applied the credit amount which is higher than the bill I marked to be paid, and this is now showing as paid. The other bill that the…
Sales Receipt Number not displaying
When I create a sales receipt/tax invoice it does not automatically generate a sale no. How do get the system to apply a sales number
Balance Sheet LSL not adjusting
I am using Reckon Hosted and the Long Service Leave on the balance sheet isn't adjusting to the correct amount. The Leave Liability Report is correct. How do I get around this. thanks
Invoicing Withholding Tax in NZ
Hi we use Online Hosted - Ive been asked to start invoicing withholding tax and need to show this on my Invoices - Where do I change the client / Invoice to split out the withholding tax at the base of invoice - Checked templates but I cant locate the feature in invoice template
Customers report by Price Level
Hi, How do i create a customer report with price level information.
How to enter Business portal BAS lodgment in Reckon Desk software?
It is my first time to enter the transaction in the Reckon Desk software for the business' portal BAS lodgment. For example below: GST paid $2000 PAYG $4000 Amount owes to ATO $2000. Could anyone to help me to enter the transaction in the Reckon Desk software. Thank you.

Reckon Accounts (Desktop)

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