This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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The ATOās Small Business Superannuation Clearing House (SBSCH) will close onĀ 30 June 2026. If you currently rely on this service to pay employee super, youāll need to move to a new clearing house before this date to stay compliant. To support you through the change,Ā Reckon has partnered with Colonial First StateĀ to offerā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Good Afternoon Can you please give me the link that gives instructions on how to Activate RA Enterprise after a renewal has been paid
I have a memorised contacts report on which the employee no is displayed. However if I try to create a new report and select employee no it comes up as Gender not No. This is happening on Hosted and desktop Enterprise
Hi all, I accidentally crossed out of the screen after you click export stp. It is showing in the wages clearing account but i cant up load anything because its not there
If restoring from a portable file does Reckon keep the automatic backup settings and apply them to the new file or does this have to be setup again?
Using Reckon Accounts Premier, current version. I am trying to edit a transaction but it keeps causing Reckon to shutdown with an Unrecoverable Error 16681 78290 First presented when trying to reconcile the bank. Have since tried to open the 'cheque' and had the same thing, have tried to enter the transaction via reportsā¦
Hello, we have a new employee and have lodged the first STP report since they started. I have now discovered the number we gave him is the same number as another employee. Can I change the new employee number without creating any problems? Thanks
We have processed 2 pays periods and 2 employees had incorrect super percentage applied. We have already paid the Super to the Clearing House. Am I best to Unlock the pay and correct the Super, rerun the super report and pay the difference to the relevant employees through the SCH? ORā¦ Do I do an unschedule pay run andā¦
Employee has exhausted all of their leave I'm trying to create a pay slip for 38hr no pay annual leave, but it puts annual leave hours into negative and pays the employee. How do I avoid this? Thanks
I calculated all staffs LSL back in August 2025 and entered the accrued figure into each employee. I have. just notice checking myself the accrued figure has not changed since I keyed in my original figure. It should not make a difference if it is set up to be every pay of every hour. I have worked every week since theā¦
Hi all, It started this morning with not being able to reconcile Dec bank statement correctly, no matter what I did I could not get it to balance so ended up with a discrepancy entry for the first time in 25 years of using Reckon!! Now, my reports are not calculating correctly, the total shows 14,206 however should beā¦
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