Important announcements for Reckon Accounts Desktop

Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

This category is for conversations related to all versions of Reckon Accounts Business (Desktop)

Why do I get the error (-6073, -816) when accessing files on Windows Server?
I have followed and checked all the steps given in the KB article 3626 but still get the above-mentioned error. Any help would be appreciated.
Solution to Reckon program crashing when in Template 'Layout Designer' or changing data names
You might or might not receive the following error when pressing 'Layout Designer' in the Template Customisation Screen: Problem signature: Problem Event Name: BEX Application Name: qbw32.exe Application Version: 22.0.4002.1210 Application Timestamp: 51b976f8 Fault Module Name: QBSTYL32.dll Fault Module Version:…
Why does Accounts Business crash while reconciling my Credit Card account? Other problems follow.
Has anyone else experienced these: 1. Open recent company only shows the current one, despite the number of previous companies set >1 (I have got two) 2. Using QB sets the system default printer to QuickBooks PDF converter 3. Program hangs on reconcile credit card. Killing program then restarting all appears OK with…
How do I change the default date format from US to Aus
Why isn't the Extra tax amount deducted from the employee's pay?
Using Reckon Premier- entering an amount into the extra tax field in employee tax set up has no effect. Is there a trick to this?
Why can't I schedule backups after upgrading Accounts Business?
I can go through the process of setting up a backup location, selecting to automatically backup on exit and creating a schedule to automatically backup at 1am daily however after clicking OK, when I exit Reckon the backup on close does not work. when I come back into Reckon none of the backup settings have been saved? This…
Why can't I open Loan Manager anymore?
Hi. We recently had to upgrade our desktop. I did the whole create a backup of your company file, Installed Reckon Accounts on my new PC, Activated it and then Restored my backup. Problem is I cannot open my Loan Manager (it states "could not open the specified QuickBooks company data file. 80040403) and it is not sending…
How do I add a shipping address to a statement?
We use the shipping address as a site address. In many instances we have several accounts for one customer with one billing address, but with different sites (jobs are not appropriate). In this instance statements need a shipping address shown - how can I add this field when it doesn't seem to be available in the field…
Why is Income Tax put into the same account as Wages in Quicken 2013.
Hi, I recently downloaded 2013 personal accounts to try out. I'm having a little trouble understanding the tax related categories and in particular one example where I've used the paycheque feature to setup my regular salary which is all fine. I used it to also enter my tax deductions as well not just my net pay into my…
How do I pay an employee after the normal pay run has been fully processed?
Why do I get the error "Microsoft Excel could not be found" when consolidating reports from multiple
It displayed "Micosofft Excel could not be found " as I run combine reports from multiples companies
What item do I use to pay a Casual time and a half?
When paying a casual time and a half or double time, is it best to use the same Earnings item name "Hourly pay" that you use for their normal hourly pay or do you use "Other 1 Hourly" and "Other 2 Hourly" .
Why does Home & Business think this is not the computer originally installed on after upgrading to W
I upgraded to Reckon Accounts Home & Business 2013 last Friday. Today (Wednesday) I got a message saying I should upgrade from Windows 8 to 8.1 (yes I have been off-line on this computer since before the xmas holidays).This I did (successfully). Now when I try to run Accounts, I get an error message which says I am…
Why doesn't Accounts Home & Business 2013 open properly after re-installation?.
I am using Accounts Home & Business which was working fine until the new year. When I tried to perform a backup, Reckon would freeze and I would have to use Windows Task Manager to close the program. I tried uninstalling & reinstalling a number of times. Each time I attempted to open the program it would proceed to where I…
How do I set up a Supplier G/L Account for entering into Bills?
is there any way we can set-up a general ledger account that attaches to the supplier file and comes up automatically every time we enter a bill for them to reduce data entry errors?

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