This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi all, We've got superfund bounced back to our bank account because employee's super was incorrect. How do we treat with this refund amount and how do we create another liability to payout this amount? Thank you so much! All your help is appreciated.
Hello Team, Just wondering if anyone has ever experienced this below and whether there is a fix? We entered this bill into Reckon and found out after the fact the view of this bill became different. It was initially put in with the tax (NCG/ non-capital good) and the GST showing at the bottom used to match the total of tax…
Morning Team, We are using Reckon Accounts Enterprise 2022. Just wondering if anyone has come across anything like this before? We created a new IIF file that will import multi-BILLs into our Reckon test file. Did have a few issues with it but eventually fixed the issues, including error messages on the ENDTRNS lines that…
Hi, We frequently prepay suppliers, and pay deposits on equipment we have ordered. When we enter the payment against the purchase order it receipts the item in Reckon which we do not want as this makes it difficult to track which orders are actually received into the warehouse. Does anyone know if there is there an easy…
Hi all I have Reckon Accounts Premier Contractor Edition I have a licence for 2 users I have always only used one but I wish to now utilize my 2nd user on my laptop. When I download the program it requires me to input the licence key code which I have copied off my desktop but it says it is invalid do I need a new licence…
Hi, we are using QuickBooks web connector to link reckon accounts enterprise to a web application. We have recently changed the company file and are receiving an error stating the listID doesn't match. How can we locate the updated list ID numbers for products in reckon?
Hi, I work for a non for profit organisation and the financial year ends December 2022. I forgot to make the final pay as Final Event. Just so use to having it as June ...... How do I fix this? Wendy
Reckon Accounts Hosted login issue - 504 Gateway Time out Hi everyone We are currently investigating an issue affecting the ability to access Reckon Accounts Hosted's login page at https://hosted.reckon.com/ You may encounter a 504 Gateway Timeout error message such as the screenshot above. Our dev team have been alerted…
I have gone into company preferences and updated the hourly rates there but these do not show when processing the pays weekly. The old rate shows so I have to alter it every week before the people get paid?? The only rate that is correct is the new employee. I have reckon Accounts Premier Thanks Rob
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