This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Please can someone help me - we have reckon accounts enterprise. Click on write cheque - National AUSTRALIA Bank - the cheque is prefilled. How do I get rid of this so it doesn't come up each time. Can't seem to find a way to delete - Thank you.
I recently updated Reckon and am now experiencing issues when printing directly to the printer. The error message 'printer driver host not responding' appears and the whole program seizes and forces you to close. I have already attempted searching for the qbprint and wpr files as advised by your support page but cannot…
Hello everyone This year the business I work with has made a decision to invest in a whole new accounting system for our business. We have been using Reckon for 20+ years. Is there a way that I can keep my history without having to pay for reckon subscription for the next 5-7 years? (needing to keep tax history for tax…
For many years I have been lodging a TPAR through my accountant. I simply created the file Supplier/Tax Activities/Process taxable payments and saved file in whichever format it was generated. This is then lodged via ATO portal. However, this year, the ATO portal simple says the "File Type is not supported." I have never…
Hello, is it possible to have a separate terms list for customers and suppliers? We have terms set up for suppliers which we do not want to use for customers. However they do sometimes get used as they are available. For example, in suppliers we used 7 days, 21 days, 30 days. But in customers we only want to use COD and 30…
Hello, is it possible to create a search function in Reckon desktop? On occasion we have known the customer name but can't recall their company name. Is there a way of searching the system to call up the name from the customer information details that are in the system? Same thing occasionally occurs with Suppliers. Thanks…
Hi, I've been paying super as per usual however when I put in the Custom Liability to make the payments for Super it shows as a negative $ which is not correct. I've run a report and it shows the correct amount due but not the funds?? Please help.
Currently I am able to Post between POS and Accounts but receive the following error message below when trying to Transfer between Accounts and POS Any suggestions please?
The ATO SBSCH closes 30 Jun 2026 so the last quarterly SG payment using this service will be for the Jan-Mar 2026 quarter. Client is currently using his accountant for Superstream compliance, but I am looking for an alternative solution via the Reckon Accounts Plus software currently being used inhouse. I am interested to…
I'm having a really strange experience with the latest v34. It seems to install a QuickbooksDB35 service which is overriding the QuickbooksDB34 and preventing database access entirely. I can't find ANY references to the existence of the DB35 service, and I've tried everything I can think of to make it work "out of the box"…
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