Reckon Accounts 2015- error message- no link to chequing account
I have checked the currency is correct.
Comments
-
Hi Grahm,
Thank you for contacting Reckon Community
Regards to your Query, when you enter the "Record an Income event" Transaction on Investing Account but your transfer account is Greyed out as shown in the image below.
Now to make this Transfer account available, please Go to Investing on your Left panel
then Right click on your investing account then click on Edit Account which will open the window as below, Choose the Option "NO" for Show cash in a Chequing Account. then press OK which will ask you to backup, save your backup and then Do the "Record an Income Event" Transaction again please.
Hope this would help you
Thank you
Palak1 -
Hi: I tried this, but receive message saying cannot be reconciled, and the checking account disappears (!). Quicken suggests restore from backup - which I did!
Any thoughts?
0 -
Hi Paul,
I would suggest you to create a copy of the file from File-->File Operation-->Copy
then open the Copied file and Do the Validate from File--File Operation--Validate and select the Copied file
Hope this would help fixing the issue.
Thank you
Palak
1 -
thank you, but same error message, and lost the checking account. Was safely using the Copy though. Thanks
0 -
Hi Paul,
Thank you for reply, it looks like you are having file corruption issue.
would you try to open any early backup file please to see you are getting the same issue or not
if you have not done Validate then please do that to see the outcome.
let me know, How do you go with please
thank you
Palak
1 -
thank you Palak. A copy from 2014 did the same thing. I will try earlier backups.
0 -
no luck with 2013. I may have to live with it. Fantastic program otherwise.
0 -
Hi Paul,
Thank you for your patients,
I would like you to contact Technical Support to Troubleshoot more in details as we can not figure out what is exactly happening.
would you please contact 1300137657 (if you are Advantage member) or
1902223101 (Non Advantage Member)
Thank you
Palak
1 -
thank you. I have transferred my portfolio to a new account and all is good. thank you for your help.
1 -
Thank you Paul for Get in touch with us.
Palak
0
Categories
- All Categories
- 6.6K Accounts Hosted
- 15 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 7 📢 Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll 🚀
- 32 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 24 Reckon Mate App
- 2.6K Reckon One
- 8 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 66 About Reckon Community