Compatability+of+Quickbooks+2012-13+to+Accounts

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Tracy Krupa
Tracy Krupa Member Posts: 1 ✭
edited February 2020 in Reckon Accounts (Desktop)
I have just purchased Reckon Accounts but it will not convert the data from my Quickbooks 12-13 data. Is there a fix to this problem?

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  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
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    Hi Tracy,

    Was your QuickBooks 12-13 Plus, Pro, Premier, etc?  And what about your Reckon Accounts, Plus, Pro, Premier, etc?

    Get back to us with that thanks.

    Regards,
    Shane.

  • Angela Edwards
    Angela Edwards Member Posts: 25 ✭
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    Hi I am having the same problem - upgrading from Quickbooks Plus 2012/2013 to Accounts business 2020

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
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    Hi @Angela Edwards

    What is happening specifically when you attempt to upgrade? Can you step us through the process and where things are going wrong. If you're getting an error message, take a screenshot and attach it.

    Have you reviewed the process & instructions in the Reckon Accounts installation & upgrade guide? I'll link it below as its got some very useful information on upgrading -

    https://help.reckon.com/article/pajb161jmi


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