Was your QuickBooks 12-13 Plus, Pro, Premier, etc? And what about your Reckon Accounts, Plus, Pro, Premier, etc?
Get back to us with that thanks.
Hi I am having the same problem - upgrading from Quickbooks Plus 2012/2013 to Accounts business 2020
Hi @Angela Edwards
What is happening specifically when you attempt to upgrade? Can you step us through the process and where things are going wrong. If you're getting an error message, take a screenshot and attach it.
Have you reviewed the process & instructions in the Reckon Accounts installation & upgrade guide? I'll link it below as its got some very useful information on upgrading -