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Reckon Accounts Premier Edition 2015 wont load on Windows 10.

Tullie
Tullie Member Posts: 2
edited February 2017 in Reckon Accounts (Desktop)
Hi,
I have Reckon Accounts Premier Edition 2015 and since I have upgraded to Windows 10 it won't load.
Does anyone know a fix for this please?
Cheers Tullie

Comments

  • Rav
    Rav Administrator Posts: 13,248 Community Manager Community Manager
    edited February 2017
    Hi there Tullie,

    Do you mean the program won't launch when you try opening it?

    Are you receiving an error message?
  • Tullie
    Tullie Member Posts: 2
    edited December 2015
    Hi Rav, It has loading on the screen for a while but never loads. There is no error message.
  • Jamaiel
    Jamaiel Reckon Staff Posts: 78
    edited December 2015
    Hi Tullie,


    Welcome to Reckon Community!

    Something may be blocking the opening of Reckon Accounts. As there are some functions that peruses Internet Explorer (IE), we will try lowering down the IE Security by:
    • Go to the Control Panel | Network and Internet | Internet Options
    • Under Security tab, select Internet and drop the security level one notch
    • Click Apply and OK
    Try opening Reckon Accounts Premier 2015 again.

    Hope it helps!


    Regards,

    Jamaiel

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