Reckon Accounts Enterprise 2016, Win 10 & Outlook 2016 - 921 error
Emma Eccles
Member Posts: 4 ✭
Hi
I am using Reckon Enterprise 2016, Windows 10 and outlook 2016 and am getting these errors. I thought 2016 Reckon fixed these problems. Please help Note: This conversation was created from a reply on: Internal error occured while preparing message. (MAPI error code 00000000 (0) at ....
I am using Reckon Enterprise 2016, Windows 10 and outlook 2016 and am getting these errors. I thought 2016 Reckon fixed these problems. Please help Note: This conversation was created from a reply on: Internal error occured while preparing message. (MAPI error code 00000000 (0) at ....
1
Comments
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Hi Emma,
Welcome to the Community, and very sorry to hear that you're experiencing this issue.
This KB article may help to resolve this for you - http://kb.reckon.com.au/issue_view.asp?ID=5397
Please let me know if there is any change afterwards
Ravℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav,
I'm having the same issue and the above KB article did not help.
Have you got any other recommendations?
Windows 10 64bit
Office 2016 - Non 365
Accounts Plus 2016
Kind regards,
Martin.0 -
I am also having this problem using Reckon Accounts Premier 2016, Windows 10, Outlook 2016. MAPI Error Line 921 sendemail.cpp. I have tried changing permissions etc from all of the discussion threads. This is extremely frustrating!!! Thanks, Teegan0
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