What does code 16318 40577 mean - as this shuts the software

A P Suresh Kumar
Member Posts: 5 Novice Member

Lately, I found this code comes up numerous times (every two to three days) and it shuts the software., why is this. How it can be rectified.
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Comments
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Hi Suresh,
When do you encounter this error message? Upon launching the program or performing a particular task?
Which version of Accounts Business are you running?
Cheers
Rav0 -
Hi Rav, the error messaged generally encountered whilst I am almost finished with entering a bill or new item, updating or completing an invoice. Its a 2016 version on a multi-user mode.
Thanks
Suresh
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Thanks Suresh,
Has this error only started occurring recently? ie. have you been able to complete these tasks successfully on previous occasions?
Have you been able to complete a verify and rebuild of your data file?0 -
Hi Rav,
I am using Reckon only for the last two months and this error comes up almost every two days at times.
Yesterday, it occurred twice whilst I am entering new bills., its not all the time.
Suresh0 -
Hi Rav, since verify and rebuild the issues have reduced to rare. Thanks. SK0