Installing Reckon 2016 onto windows 10 keeps saying I needed internet explorer! HELP

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Beth_8703671
Beth_8703671 Member Posts: 2 ✭
edited February 2017 in Reckon Accounts (Desktop)
I have installed the Reckon 2016 and ready to use and it tells me I need to have internet explorer 6 or above.  So as windows 10 has Microsoft Edge  I cant actually install any explorer version as it tells me my system isn't  compatible,

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    edited February 2017
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    Hi Beth,

    Sorry to hear you've had some troubles with your new installation,

    Could you please try the following and let me know if there is any change for you?

    - Close Reckon Accounts

    - Control Panel > Program & Features > Turn Windows Features On or Off > Select Internet Explorer > Restart your PC

    - Open Reckon Accounts

    Let me know how you get on

    Thanks
    Rav

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