Unrecoverable error when printing

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Gregory Bennett
Gregory Bennett Member Posts: 2
edited February 2017 in Reckon Accounts (Desktop)
Hello, someone please help! My reckon accounts 2013 plus crashes whenever I try to print invoices I receive a message, "Unrecoverable Error"

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,698 Community Manager Community Manager
    edited February 2017
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    Hi Gregory,

    Which operating system are you using? Has this issue only just started occurring?

    There may be a corrupt element in your file contributing to this issue. I'd recommend performing a Verify & Rebuild of your data file, further info on this process here - 
    https://community.reckon.com/reckon/topics/how-to-verify-data-and-rebuild-data-for-a-company-data-fi...

    Let me know how you get on after performing this.

    Cheers
    Rav

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  • Gregory Bennett
    Gregory Bennett Member Posts: 2
    edited October 2016
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    I'm using windows 8, I just tried to verify the data and the program has completely frozen.