Reckon 2017 install fail "Exit Code 1601"

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Warwick Hehir
Warwick Hehir Member Posts: 2 ✭
edited February 2017 in Personal Plus and Home & Business
Hello followed the reckon instructions.  Uninstalled Reckon Personal and Business 2016 and Investor Hubb.  Disconnected from the internet and ran Win 10 in Safe Mode.  Tried to install Reckon 17 and get the message that it failed "exit code 1601". 

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  • Warwick Hehir
    Warwick Hehir Member Posts: 2 ✭
    edited November 2016
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    Next method which was work was get out of safe mode.  Did a normal login disconnected the network cable ie off the internet turn off Norton and ran the ..HAB\DISK1\ReckonAccounts2017.msi.  this seemed to work and installed reasonable ok. except had to reboot before starting reckon and registering it. 
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Warwick

    Welcome to the Reckon Community.

    Thanks for sharing your experience and results.

    We have a general post about installation issues here.  Its a little old but will still be of relevance.  


    regards,
    John.

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