Hosted - system automatically changing payment date when paying bills
Kathryn_8729731
Member Posts: 13 ✭
Hosted is changing the selected payment date when paying bills. I have entered all today's payments at payment dated 24/11/2016, when going to print remittances I have noticed all payment dates have been changed to 23/11/2016. How does this happen?
BTW - it is only happening with Bank Online payments. Anything by credit card/debit etc is fine and staying at the correct date.
BTW - it is only happening with Bank Online payments. Anything by credit card/debit etc is fine and staying at the correct date.
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Comments
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Hi Kathryn,
I can only replicate what you're experiencing if I pay a bill and enter the payment date as a date that falls on the weekend. If this happens, the date will change to the previous Friday. E.g. I entered payment date for 26/11/2016 but changed to 25/11/2016 once processed.
The reason for this is because ABA files cannot be processed over the weekend.
This shouldn't be occurring if you're entering in a date for during the week though.
Luke.
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