Hosted - system automatically changing payment date when paying bills

Kathryn_8729731
Kathryn_8729731 Member Posts: 13
edited August 2018 in Accounts Hosted
Hosted is changing the selected payment date when paying bills.  I have entered all today's payments at payment dated 24/11/2016, when going to print remittances I have noticed all payment dates have been changed to 23/11/2016.  How does this happen?

BTW - it is only happening with Bank Online payments.  Anything by credit card/debit etc is fine and staying at the correct date.

Comments

  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
    edited August 2018
    Hi Kathryn,

    I can only replicate what you're experiencing if I pay a bill and enter the payment date as a date that falls on the weekend. If this happens, the date will change to the previous Friday. E.g. I entered payment date for 26/11/2016 but changed to 25/11/2016 once processed.

    The reason for this is because ABA files cannot be processed over the weekend.

    This shouldn't be occurring if you're entering in a date for during the week though.

    Luke.